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Product Q&A

Product Q&A
No. Topic Q&A User/Date
39 Product
[662113] Mid-Back Mesh Office Chair with Lumbar Support Lock
andy*************
12/Sep/2016
38 Product
[662165] Office Chair with Lumbar Support (BEST deal for 2) Lock
esth*******************
07/Aug/2016
37 Shipping
Question
[302462] BLOODY R7A Gaming Wireless Mouse, Activated Core 3 / X'Glide Metal Which shipping company you use for this shipment? I have bad experience with Skynet.
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Answer
Hi, we usually use Skynet to ship our order, but we can use Pos Laju if you request.
Answered Reportgo
anim*******************
28/Jul/2016
36 Shipping
Question
[18803044] [FREE GIFT] BLOODY R7A Gaming Wireless Mouse, Activated Core 3 + PU Leather Laptop Sleeve Which shipping company you are using to ship this product? KL area.
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Answer
We usually use Skynet to courier our order, but we can use Pos Laju if you request.
Answered Reportgo
anim*******************
28/Jul/2016
35 Product
Question
[822710] A4TECH Wired Keyboard (KR-85) plug and play? usb plug? can use for window 10? thanks
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Answer
Yes, this is USB plug keyboard. Support window 10.
Answered Reportgo
sgtm*********************
09/Jul/2016
34 Shipping
Question
[311840] POFOKO Easy Series Laptop Sleeve Size 11.6inch, 12.3inch, 13.3inch, 14inch, 15.6inch, 17inch can i know you are using what postal service? when will you post as RAYA is coming?
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Answer
Sorry for late reply. We usually use Skynet and Pos Laju. From the schedule updated from our courier service, parcel send from 30th June - 5th July will expect delivery after Hari Raya. Our office will close on 6th and 7th July, order place today and tomorrow we will post at the same day. We will resume operation on 8th July.
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aizd****************
03/Jul/2016
33 Other Topics
[311840] POFOKO Easy Series Laptop Sleeve Size 11.6inch, 12.3inch, 13.3inch, 14inch, 15.6inch, 17inch Lock
Xiao*********************
25/Jun/2016
32 Other Topics
[545342] A4Tech TutorPen Wireless and Padless Mouse (G10-770F) Lock
fort*****************
19/Jun/2016
31 Shipping
[539971] A4TECH V-Track Wireless Padless Mouse (G7-250NX) Lock
msmi**************
16/May/2016
30 Shipping
Question
[539971] A4TECH V-Track Wireless Padless Mouse (G7-250NX) I send this because I want to complain. I asked u to send via gdex or poslaju right? Then, why do u used skynet???? U know what, skynet throw my parcel to my door because the gate at my home was locked, nobody at home, MEREKA CAMPAK BARANG SAYA! I’ve told u used gdex/poslaju right??! Now, what to do if the item is damaged!! U said that u not responsible if the item is damaged during shipping handling right!! NOW WHAT! I dont think that mouse can last longer than it should! Doesn’t u suppose to follow customer’s order? SO DISSAPOINTED! Now, who want to use the item after its been throw out like that?? Whose fault is this originally?! I asked for other courier because i know they provide good service in my area, but u sent others! Now, if I used it then it its gets malfunctioned quickly than its suppose to functioned longer, u would say it is my fault ryt! But, its not mine to begin with, its your fault. I’m not going to accept the item, I DEMAND FOR EXCHANGE!
shipping: 201499538063
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Answer
Hi, Thank you for your feedback on our products and services.We apologize for the bad experience that you have faced on Skynet services and we apologize for the poor and inadequate service that you received from us. For your order, your mouse will be covered by 1 year warranty, should you find the defect during this period please send us your claim. Please keep your order receipt for future claim reference. Again, we apologize again for the inconvenience and thank you very much for your business.
Answered Reportgo
msmi**************
15/May/2016
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