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Product Q&A

Product Q&A
No. Topic Q&A User/Date
62 Product
Question
[32141374] PHILIPS DUAL SENSORS COMBI AIR CLEANER & HUMIDIFIER AC4081/31 The last update was this item is delayed and will be shipped out on 7h June. Today is 8th june and no updates. Can I have an update? Can I get a number where I can follow up? I bought this so I could use it at home for my new born baby and I am expected to go on maternity in 10 days.
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Answer
Hi Jaclyn,

I will be giving you an update by noon today, we are checking on the arrival of the stock from Johor. If received, we will send it to your address by today. We appreciate your kind patience so far. And apologise for the delay.

Thanks!
Regards,
iFuture
Answered Reportgo
jac_****************
08/Jun/2017
61 Product
Question
[32144332] PHILIPS AQUATOUCH ELECTRIC SHAVER WET & DRY S5070/04 Is this product/item in Malaysia or other countries ?
As all the items i bought already receive, now only left the Philips shaver.
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Answer
Hi Kee Ling,

Apologise for the delay, as our shipment is consolidated in bulk, there have been delays on our part.

Your tracking code will be updated to you by 9/6/2017.

We apologise for the inconvenience caused.

Regards,
iFuture
Answered Reportgo
davi***************
07/Jun/2017
60 Shipping
Question
[32145733] PHILIPS EASY NATURAL CURLER BHH777/03 Every purchase from us will be processed immediately so customer could get your item(s) fast and hassle free. THIS IS NOT TRUE !
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Answer
Hi Fiona,

Apologise for the delay on our part.
We have shipped your item and your tracking code is : 238295690404 by SkyNet.

Thank you for your kind patience.

Regards,
iFuture
Answered Reportgo
penn****************
07/Jun/2017
59 Product
Question
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Answer
Hi Buyer,

Yes, this is an original PHILIPS product with 2-Years-Warranty by PHILIPS Malaysia.

Thanks!
Regards,
iFuture
Answered Reportgo
shop*****************
07/Jun/2017
58 Shipping
Question
[32149862] PHILIPS EASY SHINE IONIC STYLING BRUSH (PINK) HP4588/00 May I know the status? 3 days no progress update....
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Answer
Hi Yoke Kiew,

We have confirmed your item and already schedule for shipment to your address. Once we have the tracking code, will update you promptly! Appreciate your kind patience with us.

Thanks!
Regards,
iFuture
Answered Reportgo
yoke*********************
07/Jun/2017
57 Product
Question
[32144332] PHILIPS AQUATOUCH ELECTRIC SHAVER WET & DRY S5070/04 Hi.. I want to know when the item will be post out. I’ve been waiting since 1 June but the status still "preparing for shipment". Please let me know the tracking number. Thank you.
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Answer
Hi NorFarahhin,

Apologise for the delay. As we dispatch our items in bulk to the courier, please allow us to get the tracking code as soon as possible for you. We will be updating the code to you soon!

Thank you for your kind patience.

Regards,
iFuture
Answered Reportgo
norf*******************
06/Jun/2017
56 Shipping
[32140323] PHILIPS POWERPRO EXPERT BAGLESS VACUUM CLEANER (2100 W) FC9714/61 Lock
soni******************
06/Jun/2017
55 Product
Question
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Answer
Hi Kee Ling,

Aplogise for the delay, your item is being shipped out and we are awaiting tracking code to update you.

Thanks
Regards,
iFuture
Answered Reportgo
davi***************
05/Jun/2017
54 Shipping
Question
[32145733] PHILIPS EASY NATURAL CURLER BHH777/03 Order for one week status still appear shipping in progress .. When will you send out my order ?
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Answer
Hi Fiona,

Your order have been shipped out, we will be updating the tracking code to you soon!

Apologise for the delay.

Thanks!
iFuture
Answered Reportgo
penn****************
04/Jun/2017
53 Product
Question
Reportgo
Answer
Hi Buyer,

Yes, this comes with 2-Year-Warranty by PHILIPS.

Thanks
iFuture
Answered Reportgo
tson*****************
04/Jun/2017
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