| 56 | Other Topics | - Question
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Dear Customer,
Did you means the grey color inner lid? Sorry that we don't know the grey color material, but the lid facing inside the food vacuum jar is stainless steel.
Thanks :) Answered Reportgo | nyp_***************
12/Nov/2016 |
| 55 | Shipping | - Question
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Dear Customer,
It's ready stock, your order will be prepare to ship out on 14/11/2016, you will get the tracking number & you can check you parcel status.
Thanks :) Answered Reportgo | muse****************
12/Nov/2016 |
| 54 | Product | - Question
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Dear Customer,
Yes, It's ready stock.
Thanks :) Answered Reportgo | Ccyc*****************
02/Nov/2016 |
| 53 | Product | -
[15544583] Rabbit Mart Vacuum Jar Thermal Flask Thermos 1200ml Lock | cin6***************
24/Oct/2016 |
| 52 | | This post was hidden by the Seller. | leec***************
19/Oct/2016 |
| 51 | Product | - Question
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Dear Customer,
Yes, we saw your order, you order on yesterday (17/10/2016 22:46:pm) and your order is preparing to ship out.
Thanks for your support & Have a nice day :) Answered Reportgo | heen*******************
17/Oct/2016 |
| 50 | Shipping | - Question
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[14505298] Rabbit Mart Stainless Steel Vacuum Insulation Jar Thermal Flask Thermos Hi there, this is my 2nd time to post here. As promised you`ll delivery either last Friday or this Monday. But till now I`m yet to receive my parcel. I know it’s not your fault but could you change your courier service agent? SKYNET is damn slow! and the excuses are unacceptable! Excuse 1 - Staff on leave, no people deliver the parcel? (what kind of excuses are that?!) Excuse 2 - Office closed, due to they late delivery. (Common sense and I don’t think it’s their first time to deliver this area...do they expect us to work till 10pm?) Excuse 3 - Office closed AGAIN. ( They deliver on Saturday!) Excuse 4 - Office closed Again and again...... WTF! Please tell me what should I do now? Reportgo - Answer
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Dear Customer,
Sorry to hear that, we are sorry to know that 11street courier partner Skynet has cause you such a problem in the delivery part. We will improve this by switching to GDex courier service on our future shipment.
We'll keep help you to call Skynet about your parcel. Once again, Thank you for your patience :) Answered Reportgo | xica**************
10/Oct/2016 |
| 49 | Shipping | - Question
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Dear Customer,
2nd & 3rd Oct is public holiday, your parcel is ship out by 4th.
Check from Skynet Tracking Details, your parcel is hold on Skynet Sungai Besi Branch now:
Shipment Problem 1
Date:05 Oct 2016 6:56 pm
Problem Code:010
Created By:CR2
Comments:OFFICE CLOSED. DELIVERY WILL BE RE-ATTEMPTED
HELD IN BRANCH
Shipment Problem 2
Date:06 Oct 2016 1:21 pm
Problem Code:066
Created By:CR2
Comments:DELIVERY DELAYED. KINDLY CONTACT YOUR LOCAL COURIER OFFICE.
We will help you to contact Skynet tomorrow. Thanks :)
7/10/2016
Dear Customer, Skynet mention that their driver is on leave yesterday(6/10/2016), so your parcel will be send by today or monday. Thanks :) Answered Reportgo | xica**************
06/Oct/2016 |
| 48 | Product | - Question
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Dear Customer,
Yes, we have sell the inner lid (gray color). It's RM20 included West malaysia shipping fees.
You can bank - in to us, and send us you bank-in receipt & your details (name, address & contact number). Email to sirosa.my@gmail.com or whatsapp to 018-223 2290.
Payment:
Maybank
Account Name: Sirosa Enterprise
Account No.: 562209630569
Thanks & Have a nice day :) Answered Reportgo | trac*****************
22/Sep/2016 |
| 47 | Product | - Question
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Dear Customer,
Warranty is for electric products only. Exchange for Jar body leak in 3 days after receive the goods.
Thanks Answered Reportgo | ngsc***************
16/Sep/2016 |
