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Product Q&A

Product Q&A
No. Topic Q&A User/Date
84 Product
Question
[481855] INSTANT HOT WATER KETTLE 2.0L w/Pump + Tea Tray Is the kettle made of plastic? If it is, is it BPA-free? Thank you.
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Answer
Dear Valued Customer, this Kettle plastic is made of PP Food grade Plastic. It does not have BPA chemical components. Plus the plastic components are also not exposed to heat as room temperature water is stored.
Answered Reportgo
leec***************
11/May/2016
83 Product
Question
[13130487] Easy Mop Spin Mop Cloth Microfiber Refill (2pcs) May i know this suitable for ASOTV model?
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Answer
Dear Valued Customer, as we do not sell the "As Seen On TV" model we do not know whether it will fit. We can only confirm fit with the EASY MOP models listed in the product descrip.
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joan**************
21/Mar/2016
82 Product
Question
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Answer
Dear Valued Customer, product comes with (1) year warranty.
Answered Reportgo
pplo*************
01/Feb/2016
81 Shipping
Question
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Answer
Dear Valued Customer, you may self collect. However this product has shipping fees included. There will be no refund or bypass of shipping fees due to the system not having a self collect delivery option.
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az01*************
24/Jan/2016
80 Product
Question
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Answer
Dear Valued Customer, warranty period is as description provided. (1) year warranty for oven lid.
Answered Reportgo
yvon******************
19/Dec/2015
79 Product
Question
[481855] INSTANT HOT WATER KETTLE 2.0L w/Pump + Tea Tray any warranty for this? who shall I contact if product has problem?
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Answer
Dear Valued Customer, the product includes (1) year warranty. You may contact us if there are any functional issues.
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lssh************
09/Dec/2015
78 Product
Question
[482510] Great Deal!!! 6th Generation Magic Mop with Stainless Steel basket Why this bucket always cannot be spin although I had replace for 1 new unit within a month, after one to two months problems come again the bucket can’t spin again? What is the problem?
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Answer
Dear Valued Customer, some components inside the gear compartment is made with metal. Prolonged exposure to wet & moist conditions of the washroom will cause these parts to rust and possibly jam up. It is advised to keep the bucket in a dry storage area or suspend it off the floor.
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elai*****************
01/Dec/2015
77 Product
Question
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Answer
Dear Valued Customer, this product is a genuine product by IROVA.
Answered Reportgo
vann***********************
08/Nov/2015
76 Product
[482382] I-ROVA K6L Mini Robot Vacuum Cleaner Lock
lili**********************
28/Sep/2015
75 Product
[712166] Home Sauna with Stainless steel steamer (DDSS-1) Lock
lada****************
28/Sep/2015
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