| 77 | Shipping | - Question
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Hi,
We had shipped out ya. Feel free to check Taqbin system.
So sorry to keep you waiting. Answered Reportgo | huyp***************
27/Oct/2017 |
| 76 | Other Topics | -
[35574979] Merba Patisserie Combo Promotion (2x Patisserie Cookies Free 1x Patisserie Nougatelli Cookies) Lock | carm**********************
27/Oct/2017 |
| 75 | Shipping | - Question
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Dear customer,
So sorry to keep you for waiting.
There are some problem on the courier company.
But we ensure that this week will ship out. Answered Reportgo | jani***************************
23/Oct/2017 |
| 74 | Shipping | - Question
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Hi,
Today confirm will out stock, supplier had delay the stock. So sorry about it. Answered Reportgo | lkhe**************
09/Oct/2017 |
| 73 | Shipping | - Question
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Hi,
So sorry about it, let me check wiith the supplier. Answered Reportgo | lkhe**************
05/Oct/2017 |
| 72 | Shipping | -
[48942546] Dking Musang King Durian Snowy Mooncake / 猫山王榴莲冰皮月饼 Lock | ts.l**************
05/Oct/2017 |
| 71 | Product | - Question
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| cool****************
04/Oct/2017 |
| 70 | Shipping | - Question
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[48942546] Dking Musang King Durian Snowy Mooncake / 猫山王榴莲冰皮月饼 U didn’t update ur status after u post it out. I dun fcking care how u wrapped the mooncakes. 24 hours is really enough for everything. See ur own rating. 94 percent only and now u still want to argue with ur customers. This is all ur fault. Manner and respect is give to someone who is ethics but it seems to be not U Reportgo - Answer
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In fact 24 hours really enough for us to wrap the mooncake but concern about we are from KL send to Penang with chiller transport. Take one day for the process are reasonable. We apologize on the status we couldn't update by time. Thank you & Happy Mid Autumn Festival Answered Reportgo | cool****************
04/Oct/2017 |
| 69 | Shipping | - Question
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Hi,
Here are some facts.
1) To keep it fresh, the moon cake is packed with special aluminium bag, with dried ice prior to sending. Thus slightly longer time are needed to prepare every order.
2) You have placed a order on Monday and the delivery is done within 24 hours. Your parcel has been sent earlier yesterday via Cool Ta-q-bin. The tracking no is 178062251975 . Every steps is within our standard operating procedure.
3) As the festival is around the corner, it will take longer than expected to deliver. Do take in consideration, should you need your parents to receive your gift in time, placed order earlier.
We appreciate your business. To the world, Malaysia is known for its rich culture and well mannered people.
We sincerely appreciate a civilized conversation with all our customers Answered Reportgo | cool************************
03/Oct/2017 |
| 68 | Shipping | - Question
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The orders had shipped out by yesterday morning. Answered Reportgo | cool************************
03/Oct/2017 |
