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Product Q&A

Product Q&A
No. Topic Q&A User/Date
113 Exchange
Question
[55138639] Nabati Richeese Wafers 50g (1ctn x 60 packs x 50g) - (Cheese/ White/ Pink Lava/ Chocolate/ Mixed) Do biscuits crushed in transit? If crush happen can exchange? the shipping fee bear by seller?
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Answer
Biscuits are generally fragile in nature. For Nabati the box is quite firm and compact (no loose biscuits inside) with weight around 3.2kg. We will wrap with film + label with careful handling on our side.

So usually, the box will arrive in very acceptable shape (not crushed/torn carton box). We do not require customer to send back the goods. In general, you may also decline to receive goods from courier if it is damaged/crushed box.

We usually will leave a contact number together with your order in case of any issues you can whatsapp that number and we will investigate. Customer satisfaction is our highest priority, TQ.
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leey****************
22/Jun/2018
112 Product
[45016983] Nestle KitKat Chocolate 2F/4F Wafer Bar - 1 Box (4F x 24pcs / 2F x 48pcs) [Expiry Oct 2018] Lock
akau*****************
03/Jun/2018
111 Product
[45016983] Nestle KitKat Chocolate 2F/4F Wafer Bar - 1 Box (4F x 24pcs / 2F x 48pcs) [Expiry Oct 2018] Lock
akau*****************
29/May/2018
110 Product
Question
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Answer
Dear Customer, if we send out today it will take arrive on Wed/Thu (29th is a public holiday). Thank you.
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woop****************
26/May/2018
109 Product
Question
[51639086] Hamac Cobe Sea Salt Candy - 120g Bag (4 Assorted Flavours in One Bag - Lemon, Lime, Cucumber, Plum) Hi do u hv the gery chocolatos?? I ws searching but couldn’t get ur shop
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Answer
Dear Customer, TQ for your interest. The reason you cant see is because we are closed the whole of nxt week for warehousing activities to prepare for ramadan and hari raya. We will reopen our shop on Sunday May 6. Sorry for the inconvenience caused.. Thanks :) we will be back with more discounts.
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dewi******************
28/Apr/2018
108 Product
Question
[40940389] Garudafood Chocolatos Wafer NEW - 1ctn (Dark Choc/Milk Choc/Hazelnut Choc/Mixed) Hi , i wanna order mix chocolatos .. How to order mix boxs in a carton?? Please help
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Answer
Dear Customer, you can select any of the options, then write in the details your request (example 2 dark, 2 milk, 2 hazelnut). And then we will double confirm with you before we send out yr order ya.. TQ :)
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dewi******************
25/Apr/2018
107 Product
Question
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Answer
Dear Customer, if we ship today, estimate Thurs/Fri should arrive. TQ :)
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ivan******************
25/Apr/2018
106 Product
[55138639] Nabati Richeese Wafers 50g (1ctn x 60 packs x 50g) - (Cheese/ White/ Pink Lava/ Chocolate/ Mixed) Lock
ivan******************
24/Apr/2018
105 Product
[34324941] Teh Botol Sosro - Original Jasmine Tea Drink (24x450ml) - 1 carton (NEW Packaging) Lock
teo_****************
14/Apr/2018
104 Product
Question
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Answer
Dear Customer,
One pack contains 10 pieces of biscuit inside ya.. There is no individual pack (2pcs) inside

TQ:)
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pzqi**********************
04/Apr/2018
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