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Product Q&A

Product Q&A
No. Topic Q&A User/Date
58 Return/Cancellation
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
aver******************
09/Dec/2015
57 Product
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
ohoh**************
08/Dec/2015
56 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet 201512061544695 order number. I can still see it yesterday. But wht is the tracking number
Reportgo
Answer
Hi Dear,

Your order will be picked up today by courier service company, we hope the item can arrive ASAP.

Most probably tomorrow 9th Dec.

Thank you,
Gogo cafe
Answered Reportgo
eins***************
07/Dec/2015
55 Shipping
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
nyt8*************
07/Dec/2015
54 Product
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
cuiq****************
06/Dec/2015
53 Shipping
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Hi there,
I had been place my order for more than a week... when my order will be ship out?
Reportgo
Answer
Hi Irene,

We have shipped out your orders, and we have try to track it just now at 1pm 8th Dec. Found that it is on it's way.

We are sorry for the delay, however we want to apologize for the delay caused.

We also wish to offer you an additional 2 packets FOC on your next order as compensation.

Please do remarks clearly especially your order numbers written for us to check, if you are placing orders with us.

Thank you,
Gogo cafe
Answered Reportgo
iren******************
03/Dec/2015
52 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Hi, I have received the product today. There seems to be a problem with the matcha latte. It doesn’t taste like matcha at all. it is brown in colour. Can u pls solve this problem?

My email: rebeccangsingzi@hotmail.com
Reportgo
Answer
Hi Rebecca, We are sorry for the late reply.

Refer to your complaint, we believe our packing colleague has mistakes packaging the product with different flavour.

We will refund your directly to your bank account for the wronged product.

Please product your bank account info and product that mistaken.

Thank you,
Gogo Cafe
Answered Reportgo
ohoh**************
03/Dec/2015
51 Shipping
Question
Reportgo
Answer
Hi Dear,

Your orders will most probably reach you by today, 8th Dec.

We apologize for the delay and inconvenience caused.

Do not hesitate to contact us if any issue arise.

Thank you for your purchase,
Gogo cafe
Answered Reportgo
cuiq****************
03/Dec/2015
50 Product
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
kuma******************
02/Dec/2015
49 Shipping
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
samc****************
01/Dec/2015
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