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Product Q&A

Product Q&A
No. Topic Q&A User/Date
108 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet 03/01付款,给你们拖到 13 /01才出货,现在track no,竟然在maleka, 我的地址是Selangor.. 不会过了新年后再多一个新年才收到吧。拜托。。。跟你们买,真是"衰"
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Answer
亲对不起,因为新年来临快递公司无法应付太多包裹因此它有点慢.
Yamato系统更新有问题,这就是为什么发送到马六甲。
相信你已经收到你的包裹,因为我们已经与他们检查。
对不起造成不便
Answered Reportgo
ayum***************
18/Jan/2017
107 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet 201701099873598 heres my order and tracking the irder the courier seems to be traveling to the place where im not from, ade u sure u gave me the right tracking number, please check back
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Answer
Hi dear,

Yamato system update has problem, therefore you will see tracking has gone around Malaysia.
Anyway we have checked with them that your parcel delivered to your address.
We are sorry for the inconvenience caused.

Thanks
Answered Reportgo
mihl*************
17/Jan/2017
106 Exchange
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet My oder : 201701039560303. Already payment 8 day. Can fast ship.....
You say Hot chocolate out of stock ,Ok, now I change " matcha "
So now change is
1). matcha x 4 ,
2). white coffee x 2,
3). Cham x 2,
4) black tea latte x 2.
Pls pls pls pls pls check .
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Answer
Hi Dear,
Have process your order according to your request.

Thanks
Answered Reportgo
ayum***************
11/Jan/2017
105 Shipping
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
Hill*******************
10/Jan/2017
104 Shipping
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet I oder : 201701039560303 , from my payment 03/01/17, now 09/01, already 1 week wait your ship. Pls pls pls pls pls pls ship........
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Answer
Hi dear,

Apologize, a thousand sorry for this issue. I do not receive update from 11st on your orders thus no action taken to process your order. Anyhow mistake is on us.

We will compensate will additional gift and discount for you. We will ship out 11/01/2017.

Answered Reportgo
ayum***************
09/Jan/2017
103 Shipping
Question
Reportgo
Answer
Hi Dear,

You r order make on Friday. We will ship it out latest by today (or tomorrow, in case courier company not coming).

We apologize for the delay.
Answered Reportgo
Fazr****************
11/Dec/2016
102 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Good day, Sir. I bought the cappucino coffee from here, and I like the flavour. But I am very upset with Skynet courier service because it took 7 days for the item arrived. Can you send the items via Poslaju for my next purchase?

How can I combine different flavours for my purchase ?

Is the black tea (teh tarik) need to put sweetened milk in it ?

Thank you for your cooperations. :D
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Answer
Hi Dear,

Thanks for your support.

We will use TaQBin, their service is not bad. We put poslaju as last resort because it cost much more compared to others courier.

In case if you can't choose others flavour in your purchase, please put remarks on your purchase and send us message to ensure we acknowledge your orders.

As for your question about black tea, 2in1 is without sugar whereas 3in1 is with sugar and both also with creamer.

Thanks. :)
Answered Reportgo
indi****************
05/Nov/2016
101 Product
Question
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Good day, Sir. I would like to ask a question, is it possible to mix different type of flavour if buying more than 1 pack? For example, buying 1 pack of hazelnut and another pack of matcha latte?
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Answer
Hi Dear,
We allow different mix of different flavour order combination.

We have got your order but all with 1 flavour only.
Answered Reportgo
indi****************
25/Oct/2016
100 Product
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
blac********************
20/Sep/2016
99 Product
[687812] 3in1 Cappuccino, Green Tea Latte, White Coffee, Milk Tea, Hot Choc~~1Pack=3sachet Lock
elf.******************
30/Aug/2016
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