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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1152 Product
Question
[66341175] KALDI Coffee Roaster (Direct) What is the different between this one and https://www.11street.my/productdetail/kaldi-home-coffee-roaster-motorize-type-full-55305649 ?
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Answer
Dear Customer,
The difference between the two models is the heating method.
Depending whether it is direct or indirectly.
Thank you.
Answered Reportgo
skri*****************
29/Nov/2018
1151 Product
[59416993] Nintendo Switch Neon and Grey Joy-Con Console (1 Year Warranty ) Lock
chen*****************
28/Nov/2018
1150 Product
[55299543] Samyang Ramen / Spicy Chicken Roasted Noodles 140g (Pack of 5) Lock
coru*********************
26/Nov/2018
1149 Product
[55298622] New Samyang Ramen / Spicy Chicken Roasted Noodles, 4.93 oz (Pack of 5) Lock
coru*********************
26/Nov/2018
1148 Product
[55779559] Samsung Digital Door Lock SHS-2920 security EZON keyless by Samsung Lock
addy*****************
25/Nov/2018
1147 Product
Question
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Answer
Dear Customer,
I am unfortunate to inform you that we currently do not have #21 in stock.
Thank you for your attention.
Answered Reportgo
Yuke***************
23/Nov/2018
1146 Product
[63174007] [MISSHA] M Signature Dramatic Two Way Pact #23 Lock
lmla**************
23/Nov/2018
1145 Return/Cancellation
Question
[66341928] TP-LINK AC750 RE200 Wifi Extender / Dual Band / Network / Wireless Lan/Router Ur price when i pay 31 oct 2018 is RM98. Then ur price now is RM124. Then now u told me this item sold out...u must check ur balance item b4 u accept payment. So long already u leave me with no tracking.
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Answer
Dear Customer,
Would you please make a cancellation request through 11ST Customer Services so that I may be able to proceed with the issuance of your refund?
I give you my apologies and I hope for your kind understanding.
Answered Reportgo
char************************
22/Nov/2018
1144 Shipping
[64725018] PHILIPS EXP2546/12 Lock
pito***************
22/Nov/2018
1143 Product
Question
[66341928] TP-LINK AC750 RE200 Wifi Extender / Dual Band / Network / Wireless Lan/Router 201810312504059, what the status? Until now, no tracking. Purchase on 31 oct 2018. Plz check n respond asap..
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Answer
Dear Valued Customer,

We truly regret to inform you that the product you ordered is out of stock from the product company at the moment.

We were just informed from our suppliers about this situation, and we feel truly sorry to announce you too late after we have confirmed the shipping. We are very sorry that we would inevitably have to cancel your order. We feel really unfortunate to put you down and will not make this issue happen ever again in the future. We would like to give you a sincere apology once again for the inconvenience this might have caused.

We will approve you if you request an order cancellation / refund.

If you have further questions, please don't hesitate to contact us.
Answered Reportgo
char************************
21/Nov/2018
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