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Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
1162	Shipping	Question [13978472] NUC(Kuvings) WSJ-952,962,972 Whole Slow Juicer Extractor Fruit Vegetable Powerful Screw / Slow juice This item shipped directly from Korea, do I need to pay for the import tax? Does the price include the import tax? Thank you. Reportgo Answer Dear Customer, No, our price does not include tax. Payment of Tax depends on the rules and regulations of your local Customs Office so we are unable to give you an exact price or liability. Thank you for your kind attention. Answered Reportgo	mr2g********************* 14/Dec/2018
1161	Product	[64261510] Shinhwa - 12th album WE (Thanks Edition) (Regular Edition) (Korean Edition) Lock	n.m.******************* 11/Dec/2018
1160	Product	[62899599] IOPE Bio Essence Intensive Conditioning, 5.68 oz./168 ml Lock	cboy**************** 11/Dec/2018
1159	Product	Question [64727337] Nintendo Switch Console Super Bundle 32GB Gray Is it asia set? Reportgo Answer Dear Customer, May I get your confirmation on what you have meant by Asia Set? Answered Reportgo	midz************************* 08/Dec/2018
1158	Product	Question [64727337] Nintendo Switch Console Super Bundle 32GB Gray Is it asia set? Reportgo Answer Dear Customer, May I get your confirmation on what you have meant by Asia Set? Answered Reportgo	midz************************* 08/Dec/2018
1157	Product	Question [67193194] Samsung Sound HW-MS651 Wireless Smart Soundbar Wireless surround sound ready Warranty from Samsung Malaysia? How long is warranty? Reportgo Answer Dear Customer, No, we do not offer any warranty. Thank you. Answered Reportgo	kaib**************** 06/Dec/2018
1156	Product	[61675121] Adidas Original NMD R1 Primeknit Grey Lock	chic************************** 05/Dec/2018
1155	Product	Question [66341928] TP-LINK AC750 RE200 Wifi Extender / Dual Band / Network / Wireless Lan/Router Already email to hello@11street.my regarding refund, 26 Nov, until now no respond from 11street. Plz give clear instruction how to made a refund. Reportgo Answer Dear Customer, Would you please contact 11ST Customer Services because they are in charge of the cancellation of your order? I give you my apologies and I hope for your kind understanding in advance. Answered Reportgo	char************************ 04/Dec/2018
1154	Product	Question [66967558] Vornado 5303DC Energy Smart Small Air Circulator Whole Room Circulation How does the warranty for 10 years work? Any warranty Centre in Malaysia? Also does it come with Malaysian power plug in shipment? Reportgo Answer Dear Customer, I am unfortunate to inform you that we do not offer any warranty for this product. Thank you. Answered Reportgo	josh**************** 03/Dec/2018
1153	Product	Question [67193194] Samsung Sound HW-MS651 Wireless Smart Soundbar Wireless surround sound ready What’s the different between MS650 & MS651? Is this a new set & available? Reportgo Answer Dear Customer, I would advise you to contact Samsung for more detailed information of the product. Thank you. Answered Reportgo	kaib**************** 02/Dec/2018

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