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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1212 Product
Question
[68871440] Samsung SHP-DP930 Push from Outside Digital Door lock Keyless Touchpad Fingerprint Then do you have digital lock that have to push the handle to enter?
Reportgo
Answer
Dear Customer

We can ask our supplier whether they can modify the system as push the handle to enter.
To do that, we need to check first before order.
Would you please give us the item name?
Answered Reportgo
sron*****************
17/Apr/2019
1211 Product
Question
[68871440] Samsung SHP-DP930 Push from Outside Digital Door lock Keyless Touchpad Fingerprint I want to install it on my double leafs wooden door, does it come with rebated part for mortise lock?
Reportgo
Answer
Dear Customer

Thank you for asking us.
It will not go with rebated part for mortise lock.

Sincerely yours.
Answered Reportgo
cty2*************
16/Apr/2019
1210 Product
Question
Reportgo
Answer
Dear Customer

Thank you for asking.
It is partly compatible in Malaysia.

Sincerely yours
Answered Reportgo
cty2*************
16/Apr/2019
1209 Product
Question
[68871440] Samsung SHP-DP930 Push from Outside Digital Door lock Keyless Touchpad Fingerprint Hi, push from outside means, push the door handle to enter right?
Reportgo
Answer
Dear Customer

It is basically pull from outside.
And it means pull the door handle to enter.

Sincerely yours.
Answered Reportgo
sron*****************
15/Apr/2019
1208 Product
Question
Reportgo
Answer
Dear Customer

We couldn't understand you clearly.
Please give us more details of your question.

Just in case, it is pull-to-open-from outside.

Sincerely yours.
Answered Reportgo
cty2*************
13/Apr/2019
1207 Product
Question
Reportgo
Answer
Dear Customer

We will check about this again.
Please send us your request to us.

Sincerely yours.
Answered Reportgo
kimc****************
27/Mar/2019
1206 Product
Question
Reportgo
Answer
Dear Customer

We will check about this again.
Please send us your request to us.

Sincerely yours.
Answered Reportgo
kimc****************
27/Mar/2019
1205 Product
Question
[68871479] Samsung SHP-DP720 Smart Digital Door Lock Touchpad Keyless Push-Pull Hi, what do you mean pull inside and push outside only?, pull inside mean pull the panel to go out from house?, push outside mean push the panel to go into the house?
Reportgo
Answer
Dear Customer

We will check about this again.
Please send us your request to us.

Sincerely yours.
Answered Reportgo
sron*****************
27/Mar/2019
1204 Product
Question
[65912346] CHIQOS I1s IQOS Compatible Compact Portable Heater Device 2colors The supplier refused to reply me even I sent email with proof. I suggest that don’t buy anything from this supplier. They said the would replace but in fact the didn’t even bother my email and to ignore me. It’s OK. It just RM 100++ not a big amoubt I can afford to lose it. God bless u.
Reportgo
Answer
Dear Customer

Please send us your request again.
We will analyze it and find out whatt we can do for you.

Sincerely yours.
Answered Reportgo
cfp8************
26/Mar/2019
1203 Product
Question
Reportgo
Answer
Dear Customer

Thank you for showing interests in our product.
We do not have any warranty.

Sincerely yours.
Answered Reportgo
kimc****************
26/Mar/2019
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