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Product Q&A

Product Q&A
No. Topic Q&A User/Date
492 Product
Question
[55127648] Adjustable Shoulder Brace Support Straighten Back for Posture Correction hi, when will you stock in size XL?
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Answer
Yes, you can buy XL again.
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e_ly**************
19/Dec/2018
491 Return/Cancellation
Question
[63187966] 10 Pairs Eye Mask Collagen Crystal Hydrating Dark Circle Fading Fine Lines Firming Eyelid Patch Ref order no.201811162909767, i didn’ received this product until today. That’s why i request cancelled this order. Return approved by seller. But i don’t have the product sent to seller, how enter tracking number to speed up the process. Please follow up me, thank you.
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Answer
The tracking number of your order is 156130525589592, the system shows that you have successfully signed.
Answered Reportgo
kiny**************
19/Dec/2018
490 Product
[65069020] Portable Plastic Carrier Truck Model + 12 Alloy Car Toys Boys Kids Christmas Gifts Lock
carm****************
18/Dec/2018
489 Product
Question
[66286138] Non-stick Frying Pan Ceramic Coating Aluminum Alloy Cookware Induction Cooker Baking Pot Any warranty?
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Answer
Hi normally we do not have the Warranty, if the product has any Non-human quality problems within one month we can give you refund or resend ~
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elod*************
16/Dec/2018
488 Return/Cancellation
Question
[63187966] 10 Pairs Eye Mask Collagen Crystal Hydrating Dark Circle Fading Fine Lines Firming Eyelid Patch Ref order no.201811162909767, i didn’ received this product until today. That’s why i request cancelled this order. Return approved by seller. But i don’t have the product sent to seller, how enter tracking number to speed up the process. Please follow up me, thank you.
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Answer
单号: 156130525589592
包裹状态: 成功签收 (13 天)
目的地: 马来西亚
发件地: 中国
2018-12-04 10:43 TAWAU, MALAYSIA, DELIVERED, SHIPMENT DELIVERED
2018-12-03 20:29 TAWAU, MALAYSIA, DELIVERY ADVICE, HELD AT DELIVERY OFFICE FOR SELF COLLECTION
2018-11-30 20:39 TAWAU, MALAYSIA, DELIVERY ADVICE, HELD AT DELIVERY OFFICE FOR SELF COLLECTION
2018-11-30 18:24 TAWAU, MALAYSIA, Shipment arrived at TAWAU station.
2018-11-30 01:43 Transit Office, MALAYSIA, Shipment departed from/to Transit Office station.
2018-11-29 22:55 Parcel Hub, MALAYSIA, Shipment departed from/to Parcel Hub station.
2018-11-29 21:55 Parcel Hub, MALAYSIA, Shipment arrived at Parcel Hub station.
2018-11-29 20:50 ECBC, MALAYSIA, Shipment departed from/to ECBC station.
2018-11-29 20:23 ECBC, MALAYSIA, Shipment arrived at ECBC station.
2018-11-29 17:17 KL HUB, MALAYSIA, Shipment departed from/to ECBC station.
2018-11-29 17:16 KL HUB, MALAYSIA, Shipment designated to ECBC.
2018-11-29 14:19 KL HUB, MALAYSIA, Shipment arrived at KL HUB station.
2018-11-28 13:30 KUALA LUMPUR, MALAYSIA, Custom cleared and arrived at KUALA LUMPUR station.
2018-11-27 07:25 KUALA LUMPUR, MALAYSIA, Shipment arrived at airport.
2018-11-27 03:50 HONG KONG, HONGKONG, Shipment departed to MALAYSIA.
2018-11-26 18:01 SHENZHEN, CHINA, PEOPLE'S REPUBLIC, Shipment designated to MALAYSIA.
2018-11-26 13:32 HONG KONG, HONGKONG, Shipment designated to MALAYSIA.
2018-11-26 10:53 SHENZHEN, CHINA, PEOPLE'S REPUBLIC, Pickup shipment checked in at SHENZHEN.
2018-11-22 10:30 SHENZHEN, CHINA, PEOPLE'S REPUBLIC, Shipment info registered at SHENZHEN.
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Answered Reportgo
kiny**************
16/Dec/2018
487 Return/Cancellation
Question
[63187966] 10 Pairs Eye Mask Collagen Crystal Hydrating Dark Circle Fading Fine Lines Firming Eyelid Patch Ref order no.201811162909767, i didn’t received this product until today. That’s why i request cancelled this order Return approved by seller. But i don’t have the product sent to you, how enter tracking number to speed up the process. Please follow up me, thank you.
Reportgo
Answer
The tracking number of your order is 156130525589592, the system shows that you have successfully signed.
Answered Reportgo
kiny**************
16/Dec/2018
486 Product
Question
[65027974] Failing Blue and Grey Lens Cosmetic Contact Lens Fancy Makeup Eye Lens 0 Degree Hello, may I know what happen to my parcel, til now I didn’t receive. Have you write a wrong address? I have seen in my account it already delivered in Subang Jaya, while my address is here in Kota Kinabalu Sabah Malaysia.
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Answer
Your order has not been contacted because of the previous 2 times, lwe has been destroyed, you can apply for a refund, I am sorry.
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riza********************
15/Dec/2018
485 Return/Cancellation
Question
[63187966] 10 Pairs Eye Mask Collagen Crystal Hydrating Dark Circle Fading Fine Lines Firming Eyelid Patch Refer order no.201811162909767, i didn’t received this product until today. That’s why i request cancelled this order and return approved by seller. I don’t have the product sent to you, how enter tracking number to speed up the process. Please follow up me, thank you.
Reportgo
Answer
Hello, you have to consult the customer service of the platform. Thank you.
Answered Reportgo
kiny**************
15/Dec/2018
484 Return/Cancellation
Question
[63187966] 10 Pairs Eye Mask Collagen Crystal Hydrating Dark Circle Fading Fine Lines Firming Eyelid Patch Refer order no.201811162909767, i didn’t received this product until today. That’s why i request cancelled this order and return approved by seller. I don’t have the product sent to you, how enter tracking number to speed up the process. Please follow up me, thank you.
Reportgo
Answer
Hello, you have to consult the customer service of the platform. Thank you.
Answered Reportgo
kiny**************
15/Dec/2018
483 Shipping
[55665909] 100pcs Artificial Red Holly Berry Christmas Home Decoration Hanging Ornaments Lock
jayr***************
14/Dec/2018
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