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Product Q&A

Product Q&A
No. Topic Q&A User/Date
458 Product
[18572974] Khind Multi Cooker MC50D 5.0L Digital Display Multiple Menus Lock
siji***************
24/Apr/2018
457 Product
[17873613] Khind SM350P Stand Tilt Beater Baking Cake Biscuit Mixer Low Noise Operation with 5 Speed Setting Lock
chin******************
23/Apr/2018
456 Product
Question
[17873613] Khind SM350P Stand Tilt Beater Baking Cake Biscuit Mixer Low Noise Operation with 5 Speed Setting When can I get it if I buy now?
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Answer
Dear valued customer, yes, it is ready stock. Tq
Answered Reportgo
chin******************
23/Apr/2018
455 Product
Question
[21572681] Khind Humidifying Air Purifier HAP40 Quiet Operation Remote Control (1.2L water tank) Hi,need to know about how to claim the warranty?
1- Contact and send back the item to you by postage or need to call khind customer service first and send to them this item?
2- whats document needed for claim the warranty?
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Answer
Dear valued customer, for warranty claim, please contact Khind customer service first as they could advise you better on what to do, might be able to troubleshoot your problem. Document for claiming product warranty, you may need to provide your warranty card and purchase invoice. Please drop us a message if it happen you do not receive invoice from us. Tq
Answered Reportgo
fard**************
23/Apr/2018
454 Product
Question
[17873613] Khind SM350P Stand Tilt Beater Baking Cake Biscuit Mixer Low Noise Operation with 5 Speed Setting Do u have delivery to Kudat,Sabah?
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Answer
Dear valued customer, we will soon offer shipping to East Malaysia for this product. Stay tune! ;)
Answered Reportgo
cikg***************
21/Apr/2018
453 Product
Question
[52817214] Khind 15L Evaporative Air Cooler EAC150 LCD Display Wheels/Casters and Remote Controller free icepack or no？
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Answer
Dear valued customer, ice pack is not included in the parcel. It has a large water tank which you can fill up to 15 liters of water. Besides, you may add some ice in the water for a more cooling effect. Tq
Answered Reportgo
6270************
21/Apr/2018
452 Product
Question
[20353370] Khind 18" Stand Fan SF1812 with Aluminium Blade and Adjustable Height (Black) Can I get the receipt for the purchase? I want to fill the warranty form
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Answer
Dear valued customer, please drop us a message at ask.genesisoline@hotmail.com for the invoice request. Tq
Answered Reportgo
asce******************
21/Apr/2018
451 Product
Question
[17873613] Khind SM350P Stand Tilt Beater Baking Cake Biscuit Mixer Low Noise Operation with 5 Speed Setting Barang dah selamat sampai hari ni..malangnya tak boleh berfungsi..lansung tak boleh on..huhuhu
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Answer
Hi, kami akan contact sis secepat mungkin. Tq
Answered Reportgo
sapi***************
17/Apr/2018
450 Product
Question
[63998659] Khind Mist Fan MF161 Energy Saving Stylish Sleek Design Enhance Air Cooling [2 Year Warranty] Does water pump include in the warranty ?
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Answer
Hi Sir, water pump is included in warranty. Tq
Answered Reportgo
nasi*********************
14/Apr/2018
449 Shipping
Question
[20353370] Khind 18" Stand Fan SF1812 with Aluminium Blade and Adjustable Height (Black) Is it available for self pick up?
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Answer
Dear Sir/Madam, we ship to our customers. Tq
Answered Reportgo
carr*****************
07/Apr/2018
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