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Gelatomio

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
35 Product
Question
[66224206] GELATOMIO FAMILY BUNDLE (10 CUPS + 4 CUPS) Hello. Usually when is the expected delivery date and time? Worried it might melt
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Answer
Hello there, thanks for the purchase! The expected delivery date with be within 2-5 working day from the order completion date. All the gelato will be handle by our delivery crew with care using his refrigerated truck, no worries! Hope you and your family will enjoy yourself with the awesome dessert!
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adri*******************
21/Jul/2018
34 Product
Question
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Answer
Hello there! Thanks for the purchase and your kind interest in our product! The brand chef mix D24 and Musang King durian paste to formulate the gelato so that it could bring out the taste of your favourite fruit always! Enjoy your Durian Gelato feast! =D
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wong*******************
21/Jul/2018
33 Shipping
Question
[66224206] GELATOMIO FAMILY BUNDLE (10 CUPS + 4 CUPS) When you deliver the product, will you pack in cooler bag or cooler box to maintain it stay chill??
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Answer
Hello there, thanks for your interest in our product, the gelato will be send to you using our refrigerated ice-cream truck to ensure that you will received it at the optimum condition. Please note that Gelatomio does not offer cooler bag or Cooler box as of now, we will do our best to work on it so that all of our customer could benefit from it =D
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kall****************
21/Jul/2018
32 Shipping
Question
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery Hi..do you cover Shah Alam BUKIT JELUTONG ? Tq
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Answer
Hello there, we do deliver to Bukit Jelutong. However please ensure that the order is made as early as possible so that our chef have sufficient time to prepare your cake =) Thank you and we hope to see you real soon! =D
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keni***************
20/Jul/2018
31 Product
Question
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Answer
Hello, we would like tot hank you for your question, however we apologise that the Gelato is only available in Klang Valley as per shown in the map. Weare sorry for the inconvenience caused and we hope to serve you real soon! Have a nice day!
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yhud********************
17/Jul/2018
30 Shipping
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery Lock
lchi******************
13/Jul/2018
29 Product
Question
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery Hi, may I know is it possible to deliver to Puchong? Any surcharge? Thanks.
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Answer
Hello there, we are happy to inform you that we do deliver to Puchong and there will be no additional surcharge for the cake, thank you very much for your interest and we apologise for the late reply =)
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zasa****************
30/Jun/2018
28 Product
Question
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery Hi! I try to call 03-78031288 since 10am, till 10.40am, there is still no one answer the phone. Is the number correct? Tq.
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saru**************
14/May/2018
27 Product
Question
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery order today delivery tomorrow evening, available ?
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Answer
Hello there, thanks for your question, we are regret to inform you that all the orders gelato cake orders will need make at least 2 to 3 days in advance as the chef will only be preparing your order after he receive the order. We apologise for the inconvenience caused =)
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shar******************
04/May/2018
26 Shipping
[16024079] [Gelatomio] 1kg Whole Gelato Ice Cream Cake + Free Delivery Lock
soos*****************
13/Apr/2018
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