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FIRENZZI CONCEPT STORE

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Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
39	Product	[17702391] FIRENZZI Stainless Steel Cooker Hood FH902 EX/SS with 1490 m3/hr Suction Power Lock	fazl*************** 25/May/2017
38	Product	[18660869] [EXPRESS DELIVERY] FIRENZZI 2.5L Garment Steamer FGS30 DJ with Cool Touch Hose Lock	evon******************** 13/May/2017
37	Product	[18660869] [EXPRESS DELIVERY] FIRENZZI 2.5L Garment Steamer FGS30 DJ with Cool Touch Hose Lock	evon******************** 13/May/2017
36	Product	Question [17702627] [FREE GIFT] FIRENZZI 2-Burner Glass Hob FGH2013 w 4.8kW Heating Load This burner only use battery to get fire or need other device to get the ignition? Reportgo Answer yes, only use battery Answered Reportgo	mokk************* 10/May/2017
35	Product	Question [17267381] FIRENZZI Mosquito Trap FMK1280 with Electronic Control Sensor Where to buy the tube replacement? Reportgo Answer you can refer with Firenzzi Malaysia Tel : 03-6148 9188 Answered Reportgo	sand****************** 05/May/2017
34	Product	Question [17696548] [FREE GIFT]FIRENZZI Slim Cooker Hood FH902 EX/BK with 1490 m3/hr Suction Power May I know do you free the ducting hose with cap? Reportgo Answer yes, free ducting hose with cap Answered Reportgo	bnnl************** 23/Apr/2017
33	Exchange	Question [17702865] [FREE GIFTS] FIRENZZI Slim Cooker Hood FH902 EX/BK + 2-Burner Glass Hob FGH2013 Im ordering this product but today received different product (silver hood) instead of black . The silver have no 5 years warranty and i also did not receive the free gift. You can check your own invoice that clearly stated wrong product n price.Please exchange and I dont to trouble myself by arranging the shipment. You can come and take it stimutaneously. Reportgo Answer Hi, We wish wish to direct exchange for you,but keep calling you between this 2 weeks but still no one pick up the phone,please reply our msg as soon as possible! Thank you! Answered Reportgo	lind****************** 29/Mar/2017
32	Other Topics	Question [17265827] [FREE BAG] FIRENZZI Air Cooler FAC1648 w remote control and 1600m3/h Air Flow Volume I received a defective free gift back bag (zip spoil). Can I have a replacement? Reportgo Answer yes, we will ship a new bag, can you whatapps us the bag with zip spoil? Answered Reportgo	wteo***************** 29/Mar/2017
31	Shipping	Question [17702391] FIRENZZI Stainless Steel Cooker Hood FH902 EX/SS with 1490 m3/hr Suction Power Can I pay in 11 Street and self pick up for this item? Reportgo Answer expired Answered Reportgo	raym************************** 27/Mar/2017
30	Product	Question [17267381] FIRENZZI Mosquito Trap FMK1280 with Electronic Control Sensor is it LED or conventional uv tube? Have warranty for the uv light? Where to buy tge replacement for uv light Reportgo Answer Hi, All the after sales service can direct look for Firenzzi Malaysia seen the product hav one year warranty from them. Thank you! Asia Summit Marketing Sdn Bhd No.9, Jalan TSB 5, Taman Industri Sg Buloh, 47000 Kota Damansara, Petaling Jaya, Selangor. Tel : 03-6148 9188 Fax : 03-6148 8233 Answered Reportgo	wckh************** 08/Mar/2017

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