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Product Q&A

Product Q&A
No. Topic Q&A User/Date
113 Product
Question
[13720396] Instant Hot Water Dispenser Kettle 2.0L with Pump and Tea Tray Hi, it is stated with one year warranty from manufacturer. May i know how to claim warranty if there is no invoice and warranty card when I purchased the item. Thanks.
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Answer
Dear valued customer,

Have 1 warranty sticker at the bottom of your kettle to prove your purchase month and year.

Thanks
Answered Reportgo
onep********************
15/Feb/2017
112 Shipping
[13130212] Easy Floor Cleaning Spin Mop Spare Parts & Accessories - Microfiber Cloth Refill (2pcs) Lock
rsch***************
13/Feb/2017
111 Product
Question
[16646334] IROVA F1 Robotic Vacuum Cleaner (White) As per your reply you will sending the thing to me. Can I have the tracking number
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Answer
Dear valued customer,

This is your tracking number City-link 060301619835219

Thanks
Answered Reportgo
weer*******************
12/Feb/2017
110 Product
Question
[9950410] FlavorWave Halogen Convection Glass Oven 12L with Extension Ring this one it is air Fryer? how many days to arrive if my location is at sabah area??
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Answer
Dear valued customer,

This is Halogen Oven not Air Fryer.

Thanks
Answered Reportgo
shin****************************
09/Feb/2017
109 Product
[20018015] Easy Floor Cleaning Microfiber Cloth Spin Mop w/ Stainless Steel Basket & Wheels Pail (Blue) Lock
Micl*************
06/Feb/2017
108 Product
[16646334] IROVA F1 Robotic Vacuum Cleaner (White) Lock
weer*******************
06/Feb/2017
107 Shipping
Question
[20018015] Easy Floor Cleaning Microfiber Cloth Spin Mop w/ Stainless Steel Basket & Wheels Pail (Blue) Would you please confirm the shipping status of above order. Seems the tracking record is not corrected as it states the departure date is 20/12/2016 and delivered on 1/2/2017 (in Sabah Area ?! ) . In fact, my shipping address is in KL area and I have never received it. Thank you !
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Answer
Dear valued customer,

Our office start operation yesterday. We already process your order. Now your goods at Yamato Ta Q Bin Kepong branch.

Thanks
Answered Reportgo
klma****************
02/Feb/2017
106 Product
[20018015] Easy Floor Cleaning Microfiber Cloth Spin Mop w/ Stainless Steel Basket & Wheels Pail (Blue) Lock
ida_***************
02/Feb/2017
105 Shipping
Question
[20018015] Easy Floor Cleaning Microfiber Cloth Spin Mop w/ Stainless Steel Basket & Wheels Pail (Blue) Can I request shipping via pos laju?
Thank you.
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Answer
Dear valued customer,

We only use Pos Laju for shipment to Sabah and Sarawak only.

Thanks
Answered Reportgo
sali***************
22/Jan/2017
104 Product
Question
[16824019] EASY MOP Floor Cleaning Spray Mop with 2 Microfibre Mop Pads What’s a bad service. No reply, didn’t settle the problem, haven’t receive the product yet. Thinking of refund.
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Answer
Dear Valued Customer, there are many holidays during year end so there will be some delivery delays
Answered Reportgo
tnts**************
02/Jan/2017
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