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CRAYON

Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
222	Product	[61008776] STIGA Pro Carbon Table Tennis Racket Lock	liuk****************** 15/Feb/2019
221	Exchange	Question [61105238] Pure Zen Tea Tumbler with Infuser \| BPA Free Double Wall Glass Travel Tea Mug with Stainless Steel Filter \| Leakproof Tea Bottle with Strainer For Loose Leaf Tea and Fruit Water 13 Ounce I can understand u cannot simply exchange due to high shipping fee. But even the product owner admitted that some of the products come with defect, leak (and you said it is leakproof), rust strainer or crack when hot water is added. The product is not cheap. It is unfair if I got a defect product. Reportgo Answer We understand what you mean, but it is a fact that there is a high risk for the Global Shopping. A buyer has to be need a decision between the special item and the risk. Answered Reportgo	csyi************** 08/Feb/2019
220	Exchange	Question [61105238] Pure Zen Tea Tumbler with Infuser \| BPA Free Double Wall Glass Travel Tea Mug with Stainless Steel Filter \| Leakproof Tea Bottle with Strainer For Loose Leaf Tea and Fruit Water 13 Ounce Can I know if the product is exchangeable if it leaks or cracks? I’ve read some reviews about this product and it said some might leak or crack. Your exchange policy stated that it is unexchangeable if it is used. How can I know if it leaks or cracks if I don’t use it in the first place? Reportgo Answer Hi, thank you for expressing interest with our product, and your question. We can't simply exchange the purchased item, because the shipping cost is too high. We hope you will understand. Thanks. -CRAYON- Answered Reportgo	csyi************** 07/Feb/2019
219	Product	Question [62025032] Earth Pak Waterproof Backpack: 35L / 55L Heavy Duty Roll-Top Closure with Easy Access Front-Zippered Pocket and Cushioned Padded Back Panel for Comfort; IPX8 Waterproof Phone Case Included Is this product still available? Reportgo Answer Hi, thank you for expressing interest with our product, and your question. Yes, we have a stock for 35L / green color. We hope you'll enjoy your shopping. Thanks. -CRAYON- Answered Reportgo	sufy******************** 22/Jan/2019
218	Shipping	[61474022] MDF Dual Head Lightweight Stethoscope - All Black (MDF747-BO) Lock	tc.l*************** 21/Jan/2019
217	Product	Question [61297071] Cook N Home NC-00358 Nonstick Ceramic Coating 10-Piece Cookware Set, Green Do u deliver to langkawi,kedah? Reportgo Answer Hi, thank you for expressing interest with our product, and your question. Yes, we can deliver it to your place, but the price will be changed by the market status. This item will be shipped from the USA if you order it. We hope you will understand. Thanks. -CRAYON- Answered Reportgo	anie****************** 17/Jan/2019
216	Product	Question [60716056] The Legend of Zelda: Breath of the Wild Expansion Pass - Nintendo Switch [Digital Code] (DLC Pack 2 now available) 请问是来自美国版本吗？ Reportgo Answer Hi, thank you for expressing interest with our product, and your question. We're selling the authentic and brand new goods only. This item will be shipped from the USA, but is not available now. We hope you will understand. Thanks. -CRAYON- Answered Reportgo	yaep***************** 17/Jan/2019
215	Product	Question [61322198] Gamma Seal Lid - White Can I get discount for this Reportgo Answer Hi, thank you for expressing interest with our product, and your question. This item will be shipped from the USA if you order it. So, the shipping cost is very high. Actually, the price is no margin. We hope you will understand. Thanks. -CRAYON- Answered Reportgo	marc****************** 16/Jan/2019
214	Product	[61403857] DOACE C7 Transformer Powerful 1875W Worldwide Travel Adapter and Converter Combo, 220V to 110V International Voltage Converter for Hair Dryer Phone, All in One Plug Adapter Wall Charge for UK/AU/US/EU Lock	nyna*************** 15/Jan/2019
213	Product	Question [60737538] Golf Buddy BB5 Golf Range Finder Wrist Band GPS Band Watch w/ Pedometer, Black I have place ordered but how would I know the estimate time arrival due to there is no stated? Reportgo Answer Hi, Dear valued Customer! Thank you for purchasing. Your ordered item will departure from the USA coming Monday. We guess carefully, you could receive it by next week. We hope you would be happy with your purchased item. Thanks. -CRAYON- Answered Reportgo	msya*************** 11/Jan/2019

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