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Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
778	Shipping	Question [61691935] Thalgo Source Marine Absolute Hydra-Marine Concentrate (Salon Size; In Pack) 12x1.2ml Hi, my order# 201803288228619. The status is still "shipping in progress " since 28/3. And I am not able to track as it is under "pending". May I know when will I receive d item? As I’m leaving for overseas soon. Tq. Reportgo Answer Dear Customer, The order has been delivered, Please navigate to https://www.pos.com.my/postal-services/quick-access/?track-trace and enter the 'Tracking Number': LP011214801HK Answered Reportgo	blue****************** 04/Apr/2018
777	Product	Question [63380555] Dermalogica UltraCalming Serum Concentrate (Salon Size; Bottle) 118ml Mai i know the product is authentic? from which country? Reportgo Answer Dear Customer, Yes, we guarantee that all of our products are new and genuine Answered Reportgo	rnch************* 03/Apr/2018
776	Product	Question [54960706] iKOU Aromacology Diffuser Reeds - De-Stress (Lavender & Geranium - 9 months supply) I believe you did not get my message. I am complaining to you that your product finished within 4 months. Are you going to compensate me? Reportgo Answer Dear Customer, Please send us the image of the item received Answered Reportgo	jent************* 03/Apr/2018
775	Shipping	Question [62630420] EltaMD UV Clear Facial Sunscreen SPF 46 - For Skin Types Prone To Acne, Rosacea & Hyperpigmentation 48g Hi, One week still not yet arrived...stuck in the "Item en route to MALAYSIA" status. Can check with the shipping company? did you gv me the correct tracking number? It is weird! normally it take one week to get item from HK... Reportgo Answer Dear Customer, Please let us know your order no. Answered Reportgo	skaf***************** 03/Apr/2018
774	Product	Question [54960706] iKOU Aromacology Diffuser Reeds - De-Stress (Lavender & Geranium - 9 months supply) I ordered your product in end Nov 2017. Item reached me in Dec 2017. Started using the product in my living hall in Dec 2017. Product finished by Mar 2018. My order no was 201711223401071. Will I get compensated when your product does not last for 9 months? Reportgo Answer Dear Customer, The order has been delivered. http://tracking.directlink.com/multipletrack-client2.php?lang=en&postal_ref_mode=1&postal_ref_mode=0&order_no=1711889526 Answered Reportgo	jent************* 02/Apr/2018
773	Shipping	Question [57326242] Macadamia Natural Oil Professional Nourishing Moisture Masque 236ml Mat I know the time for delivery? Will it takes more than 1 weeks? Reportgo Answer Dear Customer, Delivery will take 4-8 Business days. Answered Reportgo	cons********************* 02/Apr/2018
772	Product	Question [57249170] Murad Clarifying Body Spray 125ml Hi, is there any stock for the Myrad clarifying body spray ? Is there any shipping payment to Malaysia ? Reportgo Answer Dear Customer, We are out of stock, Answered Reportgo	luca*************************** 02/Apr/2018
771	Shipping	[62630420] EltaMD UV Clear Facial Sunscreen SPF 46 - For Skin Types Prone To Acne, Rosacea & Hyperpigmentation 48g Lock	skaf***************** 02/Apr/2018
770	Product	Question [55652664] Dermalogica UltraCalming Skin Kit: Cleanser + Mist + Barrier Repair + Serum Concentrate 4pcs Is this product available now? Reportgo Answer Dear Customer . We are in stock as of now. Answered Reportgo	Elai******************* 31/Mar/2018
769	Product	[48953343] Caudalie Moisturizing Toner 200ml Lock	nur_****************** 30/Mar/2018

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