icon

Cosmetics Now

판매만족도 별5개 (0%)
Add! Favourite Store

Product Q&A

Product Q&A
No. Topic Q&A User/Date
768 Shipping
Question
[59942377] Clinique Clarifying Lotion 3 200ml hi , estimate how many days will received the item ?
Reportgo
Answer
Dear Customer,

We expect the delivery 6-8 Business days.
Answered Reportgo
shny*****************
29/Mar/2018
767 Product
Question
[48683986] Iceberg EDT Spray 100ml 请问这个是 original 的品牌吗 ?
100ml 对吗 ? 谢谢您 !
Reportgo
Answer
Dear Customer,

It is 100% original.
Answered Reportgo
celi********************
28/Mar/2018
766 Product
Question
[54960706] iKOU Aromacology Diffuser Reeds - De-Stress (Lavender & Geranium - 9 months supply) In my case it is clear that the bottle is dried within 4 months. How is your guarantee benefits or assure me now?
Reportgo
Answer
Dear Customer,

Products at Cosmetics Now are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original - no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature-controlled environment prior to shipping and subject to regular quality control checks.
Answered Reportgo
jent*************
27/Mar/2018
765 Shipping
[61905465] Tangle Teezer Compact Styler On-The-Go Detangling Hair Brush - # Purple Dazzle 1pc Lock
clc5***************
27/Mar/2018
764 Product
Question
[54960706] iKOU Aromacology Diffuser Reeds - De-Stress (Lavender & Geranium - 9 months supply) Are you sure it last 9 months. My experience is bottle dryed up in less than 4 months. I want an explanation.
Reportgo
Answer
Dear Customer,

We do guarantee that all of our products are fresh and well within expiry dates.
Answered Reportgo
jent*************
26/Mar/2018
763 Product
Question
Reportgo
Answer
Dear Customer

We are in stock as of now.
Answered Reportgo
haku***************
26/Mar/2018
762 Shipping
Question
Reportgo
Answer
Dear Customer,

The tracking will go live in couple of days.

Please navigate to https://www.pos.com.my/postal-services/quick-access/?track-trace and enter the 'Tracking Number': LP011120021HK

Your order is in transit.
Answered Reportgo
skaf*****************
26/Mar/2018
761 Product
[61691935] Thalgo Source Marine Absolute Hydra-Marine Concentrate (Salon Size; In Pack) 12x1.2ml Lock
blue******************
26/Mar/2018
760 Product
[61691935] Thalgo Source Marine Absolute Hydra-Marine Concentrate (Salon Size; In Pack) 12x1.2ml Lock
blue******************
26/Mar/2018
759 Product
Question
[55038412] Exuviance SkinRise Bionic Tonic 50ml Exuviance skinrise bionic tonic 50ml not receive, but tracking system show delivered on 8/3/18 (tracking no. LP010581835HK) (order no. 201802287276995). Non-arrival requested but no response until now, pls check.
Reportgo
Answer
Dear Customer,

The order has been delivered,

Please navigate to https://www.pos.com.my/postal-services/quick-access/?track-trace and enter the 'Tracking Number': LP010581835HK
Answered Reportgo
anne*************
24/Mar/2018
1 2 3 4 5 6 7 8 9 10