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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1393 Shipping
[19770408] Womens Sexy Winter Slim Biker Motorcycle Leather Jacket Zipper Coat Lock
conn*******************
28/Dec/2018
1392 Shipping
Question
[57652777] Women's Winter Knee High Boots High Tube Flat Heels Riding Boots Hi, how long for the delivery time?
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Answer
7 to 10 days
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blue********************
27/Dec/2018
1391 Shipping
Question
[47379532] Women Winter Autumn Flat Boots Shoes High Leg Suede Short Long Boots Hi, how long for the delivery time?
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Answer
7 to 10 days
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blue********************
27/Dec/2018
1390 Product
Question
[18905249] Men Womens Fashion Silicone LED Sport Bracelet Touch Digital Wrist Watch I have receive the watch but it’s not working . Unable to reset the timing. I’m really unhappy about this . Waitted so long to get the order when it arrived unable to use . Are you trying to cheat customer. If dont get any respond I will make complaint to KDNKK.
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Answer
Please contact the 11th Street customer service, thank you.
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awin*******************
26/Dec/2018
1389 Product
Question
[42945392] Replacement Silicagel Quick Install Soft Band Strap For Garmin Fenix 5 GPS Is it same size as garmin quatix 5
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Answer
Replacement Silicagel Quick Install Soft Band Strap For Garmin Fenix 5 GPS
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rimz**************
25/Dec/2018
1388 Product
[67645718] Ladies Fur Lining Coat Womens Winter Warm Thick Long Jacket Hooded Parka Lock
athi***************
25/Dec/2018
1387 Shipping
Question
[66296928] Fashion Women Fish Mouth Sandals Ankle High Thin Heels Party Open Toe Shoes If i order high heel today fm malaysia when i expect to receive pls
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Answer
I am very sorry, because it is an imported product, so I can't pay for it.
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fman*************
24/Dec/2018
1386 Other Topics
Question
[20076894] Women Fashion Stripe Handbag Shoulder Bag Large Tote Ladies Purse please email and inform me when you have stock. i would like to purchase 1 no. thank you.
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Answer
I am very sorry, your package was accidentally lost in transit. Please request a refund, thank you.
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tay_*******************
22/Dec/2018
1385 Product
Question
[66525739] Women Flat Thick Bottom Shoes Slip On Ankle Boots Casual Platform Sport Shoes Can i know why my tracking registered shipment not received at SHENZHEN. This is my order no:201812133307635 can u check with me.tq.
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Answer
Dear customer, your parcel is still in transit, please be patient, thank you.
Answered Reportgo
nee0***************
19/Dec/2018
1384 Shipping
Question
[18905249] Men Womens Fashion Silicone LED Sport Bracelet Touch Digital Wrist Watch Why it’s taking very long time to send my order 156130525767495 . This is inappropriate and not acceptable. I had complaint to hello@11street.com but no respond at all. I’m frusturated n unhappy with the service provided .
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Answer

2018-12-18 09:50

KL TRANSIT HUB, MALAYSIA, Shipment arrived at KL TRANSIT HUB station.
2018-12-17 07:30

KUALA LUMPUR, MALAYSIA, Custom cleared and arrived at KUALA LUMPUR station.
2018-12-16 07:30

KUALA LUMPUR, MALAYSIA, Shipment arrived at airport.
2018-12-16 04:04

HONG KONG, HONGKONG, Shipment departed to MALAYSIA.
2018-12-14 03:45

HONG KONG, HONGKONG, Linehaul On-Hold/Delay, CARGO DELAY
2018-12-13 18:35

HONG KONG, HONGKONG, Shipment designated to MALAYSIA.
2018-12-13 18:30

SHENZHEN, CHINA, PEOPLE'S REPUBLIC, Shipment designated to MALAYSIA.
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awin*******************
18/Dec/2018
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