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Product Q&A

Product Q&A
No. Topic Q&A User/Date
744 Shipping
Question
[45880807] OPRLCC Dual USB 2.1A charger Ports Universal Wall Power Socket Outlet faceplate i went to post office the next day when they said failed to deliver.went again the next morning,they cant find the parcel is a business address open from 10am to 9pm,is impossible post laju claim premise was close I DIDN RECEIVE ANY TEXT i did order the same product to the same adress without proble
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Answer
We had submitted an inquiry to Poslaju yesterday and still awaiting their reply on the status. Will see whether they can track the whereabout of the parcel which was wrongly collected by a person in Batu Pahat. Upon receiving their reply, we will decide whether to send out a replacement, or awaiting for them to redirect the parcel to you. Sorry about the mishandling by Poslaju. Will keep you updated.
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elsa*****************
05/Sep/2018
743 Shipping
Question
[45880807] OPRLCC Dual USB 2.1A charger Ports Universal Wall Power Socket Outlet faceplate i cant reply u on the earlier enquiry,please get ur fact right before pointing finger at me for putting the wrong post code.the post code for cameron highlands was indeed 39000 and not 69000.and i didn receive any text from u on the 30th.i didn receive any delivery arrangement notice.
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Answer
We may have guess the postcode wrong but that was what the postcode checker returned to us, that usually is the first thing to check to see if Poslaju may have reroute the parcel using postcode.

Here’s our reply to you on 30/8
https://bit.ly/2NM20cU

Our text to you on 30/8, to your phone number provided in the order
https://bit.ly/2Q3QfjC

For first fail delivery attempt situation by courier, it is logical for recipient to contact the courier office to either self collect or request for second delivery attempt, as only the recipient will know when will they be available at their address.

We had already submitted an investigation request to Poslaju to track the whereabout of the parcel, we will keep you updated
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elsa*****************
04/Sep/2018
742 Shipping
Question
[45880807] OPRLCC Dual USB 2.1A charger Ports Universal Wall Power Socket Outlet faceplate hi,can u please check my order 201808201324008.i haven receive my order
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Answer
We had earlier txt on you the 30th August on non arrival as Poslaju had reported a failed delivery attempt and had left a Delivery Arrangement Notice for you to contact them for second attempt. There was no response from you. We also noticed that you had provided your postcode as 39000 instead of the normal 69000 for Cameron highlands. Poslaju had rerouted the parcel to a different location based on that wrong postcode, and may had wrongly collected by someone. We can now only make query to Poslaju on the whereabout and it will take a while for them to get back to us.
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elsa*****************
04/Sep/2018
741 Shipping
Question
[9421062] Universal world Travel Adaptor set Global wall plug socket Is this universal adoptr ready stock? How long it will take to kota kinabalu, sabah?
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Answer
ready stock, we will ship via Poslaju next business day after order confirmed. NJormally should be 2-3 days to reach KK, all depending in local Poslaju delivery
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stef***************************
02/Sep/2018
740 Other Topics
Question
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Answer
Installment plan is offered by 11Street, not us. Please look at the main page and see which bank card is currently offering installment.
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leey*************
30/Aug/2018
739 Product
Question
[19631397] 2nd Gen Hurom HU-1100WN-M / HU-1100WN-EM Slow Juicer Control Lever I saw from the product description you are giving away of many give. incl the adaptor for the socket. May i know the socket made for Hurom juicer is the China socket or M’sia socket?
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Answer
This product is only available for China market, it comes with the China 3-pin socket and all Chinese Recipe and manual. We had bundled with the converter and English Recipe and manual
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leey*************
30/Aug/2018
738 Product
Question
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Answer
https://4.bp.blogspot.com/-uERnD_W-rWM/WV-OtGkrE0I/AAAAAAAAEcQ/u27xCdDsG_oi3dmQK31XBI8qpKA77Z9PQCLcBGAs/s1600/Kitchen-shelves-cart-A023.jpg
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aiti*****************
27/Aug/2018
737 Product
Question
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Answer
details dimension are in product page

https://4.bp.blogspot.com/-uERnD_W-rWM/WV-OtGkrE0I/AAAAAAAAEcQ/u27xCdDsG_oi3dmQK31XBI8qpKA77Z9PQCLcBGAs/s1600/Kitchen-shelves-cart-A023.jpg
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aiti*****************
27/Aug/2018
736 Product
Question
[19631397] 2nd Gen Hurom HU-1100WN-M / HU-1100WN-EM Slow Juicer Control Lever Whst is the different between the 3D carve and the normal model? Is this not latest model? Saw some review and noted that problem arises after one year?
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Answer
3D carve and normal model is just the outer shell design, all other functionalities are exactly the same. As juicer do have tear and wear parts, improper use may cause some parts to break down from time to time if not maintain properly
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Stev*************
21/Aug/2018
735 Product
Question
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Answer
Yes. Yes, just follow the guide provided in the English manual
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Stev*************
20/Aug/2018
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