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Carristo

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
386 Product
Question
[38945110] Xiaomi Redmi 4A Redmi 4X 3S 3 Pro Redmi Note 4 4X 3 Mi Max Case Cover Casing Hi, can i know when is restock for black redmi note 4x case?
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Answer
Hi,
Restock will get on early next week. Sorry to keep you waiting.
Answered Reportgo
sury*************************
04/Mar/2018
385 Product
Question
[59451233] Huawei Mate 10 Mate 9 Y7 Prime Honor 6X 2016 Hard Case Cover Casing Hi, can I know when will the rose gold, blue and black coloured casing be in stock for HUAWEI Y7 PRIME?
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Answer
Hi,
Stock will available by 2nd week of march ya.

Regards,
Carristo
Answered Reportgo
deva*****************
26/Feb/2018
384 Return/Cancellation
Question
[36749049] Oppo R9S F1S Neo 9 A37 Neo 7 F1 Plus A57 R7S A77 3 In 1 Case Cover Casing Housing with I-ring but the cancellation is because > Option Out of Stock (Applicable to Relevant Option Items) / last unit found defect during packaging suppose seller will refund
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Answer
Hi,
As all the payment is directly to 11street. The procedure is payment make to 11street, 11street will inform seller to post the parcel. If seller cancel the order, payment still hold by 11street and 11street will refund to buyer. You can emaill 11street at hello@11street.my or call 11street at 03 2720 0000

Sorry for the inconvenience caused.

Regards,
Carristo
Answered Reportgo
Zeth**************
26/Feb/2018
383 Return/Cancellation
Question
[36749049] Oppo R9S F1S Neo 9 A37 Neo 7 F1 Plus A57 R7S A77 3 In 1 Case Cover Casing Housing with I-ring im received email > Your order has not been successfully processed, and your refund is held under Refund Expected status. so when can i get my refund?? please check my status order.
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Answer
Hi,
As payment hold by 11street, need to check with customer service team from 11street regarding the refund status. Sorry for the inconvenience caused.

Regards,
Carristo
Answered Reportgo
Zeth**************
24/Feb/2018
382 Product
Question
[53470453] Vivo V7 Plus V5 Y66 V5S Y53 Y21 Y69 TPU Soft Hairline Case Cover Casing v3max can use?
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Answer
Hi, V3 max not available.
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kelv******************
23/Feb/2018
381 Product
Question
[573203] Ipad Mini 5 Mini 4 3 2 Ipad Air 3 Air 2 Ipad Pro 9.7 Ipad 9.7 2018 6 Gen Case Cover Casing Flip Pouc can it use for standing when watching drama ?
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Answer
Hi,
Yes, it can stand when watching drama :)
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blog***********************
22/Feb/2018
380 Shipping
[59645898] Xiaomi Redmi 5A 5 Plus Mi A1 Redmi Note 5A Prime 3 in 1 Hard Case Cover Casing Lock
eizm**************
21/Feb/2018
379 Shipping
Question
[917925] Sony Xperia C4 C5 Ultra M5 TPU Silicone Back Cover Case Casing Screen Protector Hi, i placed an order for this on 18 Feb. I’d to know when my shipping process is going to proceed. Thank you :D
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Answer
Hi,
thanks for informing us. As we are off for cny celebration, we will resume delivery by tomorrow. will include in tmorrow shipment. sorry to keep you waiting.

Rgards,
Carristo
Answered Reportgo
dyla***************
20/Feb/2018
378 Product
[573203] Ipad Mini 5 Mini 4 3 2 Ipad Air 3 Air 2 Ipad Pro 9.7 Ipad 9.7 2018 6 Gen Case Cover Casing Flip Pouc Lock
cour************************
19/Feb/2018
377 Product
Question
[533160] Sony Xperia E4 / E4G / Z3+ Z4 / Z3+ Plus Z4 Compact TPU Soft Cover Case Casing Scn Prot z3 compact ?
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Answer
hi,
z3 compact not available o
Answered Reportgo
niqk*************
19/Feb/2018
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