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Carest Bedding Sdn Bhd

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
149 Shipping
Question
[34315097] GREENLY Brown Queen Foam Mattress (5 Inch Thickness) Why never update the trracking number for my item.... How to get it....
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Answer
Hi, delivery arrange under own team delivery (instead of courier company delivery). Pls contact us at 0123419511 should you need further assistance. Tq
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raml*************************
31/Jul/2018
148 Shipping
Question
[34315097] GREENLY Brown Queen Foam Mattress (5 Inch Thickness) Since how many days now i have paid for the matress till now never process to ship.... Status payment complete
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Answer
Hi. Please be advised that your order placed on 27/7/2018 (Friday) and we already proceed your order today morning (30/7/2018). Saturday & Sunday office is off duty. Delivery around 1 week & driver will call before delivery.
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raml*************************
29/Jul/2018
147 Product
Question
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Answer
Hi sorry we only cover delivery within KL / Klang Valley areas at this moment. Pls whatsapp us at 0123419511 should you need further assistance / advise. Tq
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dhia**************
26/Jul/2018
146 Shipping
Question
[64045411] [Free Shipping] NeckPro Mimosa Super Single Size Bonnell Spring Mattress (10 Inch Thickness) hi, would like to know how long will I receive the item if kl area?
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Answer
Hi, for delivery within KL area, it will take around 5 to7 working days.
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pris*****************
24/Jul/2018
145 Shipping
Question
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Answer
Hi, sorry for 11 Street - only limited to KL deliveries at this moment. Kindly contact us at 0123419511 for further info / assistance to purchase the item. Thanks.
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anna********************
18/Jul/2018
144 Shipping
Question
[34315097] GREENLY Brown Queen Foam Mattress (5 Inch Thickness) This is your answer. You said free shipping within Klang Valley? No more free shipping? Hi, sorry for late reply. This is full foam mattress, with NO warranty. Free shipping to your doorstep (within Klang Valley area), we can liaise on the delivery arrangement since we are doing in-house delivery.
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Answer
Hi, please be informed that the free shipping campaign is no longer available. Moreover, the reply to you is September 2017 (last year). Shipping fee (subject to size of mattress) charged since November 2017. You can do walk in purchase & do own collection, we will not charge on shipping fee. Shipping fee is charged on behalf the delivery team who send over the mattress to your doorstep, we didnt gain any benefit on it. Thank you.
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komu*******************************
10/Jul/2018
143 Shipping
Question
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Answer
Hi, yes Saturday delivery is available upon request. Pls remark your delivery request during place an order. Tq
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kent*******************************
09/Jul/2018
142 Product
Question
[49378911] [Free Shipping] NeckPro Mimosa Queen Size Bonnell Spring Mattress (10 Inch Thickness) Can you advise what is the firmness level? Soft, medium soft, medium, medium hard, hard?
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Answer
Hi, the firmess level is medium firm. You can visit us at our warehouse located Sg Buloh to test the mattress in your convenience time. We are available from 830am - 530pm on weekdays, and 830am - 1pm on Saturday. Tq
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alia*************
09/Jul/2018
141 Shipping
Question
[34315097] GREENLY Brown Queen Foam Mattress (5 Inch Thickness) Hi. I thought it’s a free shipping. while still got shipping fees.
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Answer
Hi, sure. This is bulky item and may need a delivery team to arrange for delivery. You no need to pay for certain shipping fee if you can do walk in purchase & do own collection at our warehouse located Sg. Buloh. Tq.
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komu*******************************
08/Jul/2018
140 Product
[49378997] NeckPro Peony Single Size Bonnell Spring Mattress (12 Inch Thickness) Lock
weny*******************
30/Jun/2018
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