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Product Q&A

Product Q&A
No. Topic Q&A User/Date
2199 Product
Question
Reportgo
Answer
Hi,

At the moment please click image icon below, we will try to resubmit new image due to system error.


Thanks!
Answered Reportgo
clem*****************************
04/Dec/2018
2198 Product
[68608555] Samsung Galaxy Note 9 128GB (Blue/ Black/ Copper) + P3100 Wireless Charger Lock
eric******************
03/Dec/2018
2197 Product
Question
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Answer
Hi,

Good Day, the box will be unsealed due to instruction from Samsung Malaysia all unit sold need to turn on device with internet to activate the warranty registration. Hope that clarify.

Thanks.
Answered Reportgo
chie*************
03/Dec/2018
2196 Product
Question
[67864353] Huawei Mate 20 Pro + Wireless Charger May I know is twilight available now? And free gift only the wireless charger right?
Reportgo
Answer
Hi,
Good Day, Sorry to inform that twilight still not available at the moment, you may proceed with other available colors you may intrested.


Thanks.
Answered Reportgo
sand****************
02/Dec/2018
2195 Other Topics
Question
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Answer
Hi, kindly contact 11st Customer Service at 03-2720 0000 as instalment plan services is provided directly by 11st. Thank you.
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wond***********************
02/Dec/2018
2194 Product
Question
[67864353] Huawei Mate 20 Pro + Wireless Charger hi,how to register warrenty.with huawei?
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Answer
Hi,

You don't need to register with huawei, if any went wrong ( Manufacturing Defect) kindly please bring your device to any nearest Huawei Service Center to Claim the warranty, please print the tax invoice for supporting document. please refer this link : https://consumer.huawei.com/my/support/warranty-policy/
Answered Reportgo
teeb***************
30/Nov/2018
2193 Product
Question
Reportgo
Answer
As per listing stated, box will be unsealed for warranty registration and QC purposes.
Answered Reportgo
iren**********************
30/Nov/2018
2192 Product
Question
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Answer
We restock normally once every end of the week, depending on stock availability. Please check again later.
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yueh*******************
30/Nov/2018
2191 Other Topics
Question
[68608502] Samsung Galaxy S9 G960 64GB + Samsung P3100 Wireless Charger Hi, do you have physical store? Thanks in advance.
Reportgo
Answer
Sorry we do not have a physical store and we sell exclusively online.
Answered Reportgo
syzw*************
29/Nov/2018
2190 Shipping
Question
[68615096] Huawei Nova 3 6 GB RAM 128GB (Black/Purple/Red) Stock ready for purple colour? When will ship out if I make payment by today before noon?
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Answer
Once payment complete, your order will be processed and shipped out within 2-3 business days under normal circumstances. However, you may experience delay in delivery during festive/ peak season/ high volume of sales. Kindly note that we have no control over delivery time frame by courier service once item leaves our warehouse.
Answered Reportgo
kam_************
29/Nov/2018
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