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Product Q&A

Product Q&A
No. Topic Q&A User/Date
193 Product
Question
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Answer
dear friend,we have shipped this order,below is the track number:LP301408103SG
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mrid***************
12/Feb/2019
192 Product
Question
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Answer
dear friend,it does not support bass
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ramk******************
05/Feb/2019
191 Product
Question
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Answer
Yes,dear friend,you can use it with microphone for calling
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wala******************
03/Feb/2019
190 Product
Question
[67873679] Bluedio TN2 Active Noise Cancelling Bluetooth Earphone Sport Wireless Headset I order an unit on Nov which received Dec, the unit stand by time only 2.5 days. Kindly advise how to process warranty claim. Any local rep in Malaysia?
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Answer
dear friend,we are really sorry to hear that there is problem with the headphone,we have half year warranty for our items,if there is any problem with the earphone, you can tell us,and then we will offer you the best resolution
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ycs1*************
28/Jan/2019
189 Shipping
[48447959] Bluedio T2 Bluetooth Wireless Stereo Swiveling Headphones with Mic, 57mm Drivers Lock
tymo**************
26/Jan/2019
188 Shipping
Question
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Answer
dear friend,we are really sorry for the delay of the order,we just checked your order with the shipping company,this order is delivered unsuccessfully ,could you please try to call this phone number:(+60 3) 2263 26 21 to check the order with the shipping company?and we can offer you a invoice to help you to make the customs clearance,could you please tell us your email address?
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tymo**************
25/Jan/2019
187 Shipping
[48448004] Bluedio T2S (Turbine 2 Shooting Brake) Wireless Headphones Bluetooth Hurrican Series for phone Lock
lees***************
17/Jan/2019
186 Product
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Hi, please find below Order No. and Paypal acct : Order No. : 201807260917404 PayPal acct : pohyoke@yahoo.com
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Answer
ok,dear friend,thank you for your reply,we will refund you within 24 hours,please check it
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yeec***************
03/Jan/2019
185 Product
Question
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Answer
dear friend,could you please tell us your order number?so that we can find it to refund you,and please include the order number and paypal account in next message,thank you very much and looking forward your reply
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yeec***************
02/Jan/2019
184 Shipping
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Referring to order#201811253048518 - item being held by customs. Do you know which Malaysia’s postage carrier who will be handling the shipment once it is cleared by customs? The reason I asked for this is that probably the postage carrier could help to deal with the customs.
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Answer
dear friend,we are really sorry for the inconvenience it caused to you, could you please try to ask the local post office to help you make the customs clearance?usually the local post office can make the customs clearance
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ghsi***************
31/Dec/2018
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