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Product Q&A

Product Q&A
No. Topic Q&A User/Date
123 Product
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Hi, YES please resent me a new one(preferable Blue or Black if you allowed). I kind of like the bass and the 12 hrs playtime on this product. And thank you very much for your great support and swift responses.
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Answer
OK,dear friend,we have resent you a TN black,below is the new track number:RF580677922SG, you can track it from here:http://www.17track.net/en
Answered Reportgo
yeec***************
23/Oct/2018
122 Return/Cancellation
Question
[46080346] Bluedio TE (Turbine) Bluetooth 4.1 Wireless Sports Headphones, Sweatproof Earbuds with Mic My order no: 201810011970172 Paid on 1 oct 2018 now 23 oct still not received. I think your ear phone must be coming from outer space. Please cancel my purchase and give back my money. You are not serious in doing business. Pls close shop.
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Answer
dear friend,this order has arrived the destination country,could you please call this phone number:(+60 3) 2263 26 21 to check the order with the local?
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chon*****************
23/Oct/2018
121 Product
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Hi I have sent you the videos on the faulty bluedio TN as advised yesterday 22 Oct.
My email address starts with : yeexxxxxx@yahoo.com
Appreciate Your resolution at soonest.
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Answer
Dear friend,we are really sorry for this problem,to show our sincere apology,we can resend you or refund you the order
Answered Reportgo
yeec***************
23/Oct/2018
120 Shipping
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Hi, my shipment status is currently "failed delivery" which is weird since there isn’t any postman knocking my door. Can you check what’s going on?
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Answer
dear friend,we are really sorry to hear this problem,could you please try to check the order with the local post office?the order may be hold at the customs
Answered Reportgo
adam****************
22/Oct/2018
119 Product
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone Hi I rcv the item on 16Aug I have been using it no issue till 21 Oct. The earphone is giving hzzz hzzz sound even after I turn off. Subsequently not able to turn on anymore. I try to charge no red light on charging(few second red light blinking then permanent blue light on).
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Answer
Dear friend,we are really sorry to hear that there is problem of your order,could you please show us a video to our email address:hp.he@gdliwei.com?after you send the order,please tell us your email address for checking,we promoise after we check the video,we will surely offer you the best resolution
Answered Reportgo
yeec***************
22/Oct/2018
118 Product
Question
[64441512] Bluedio TN Wireless Bluetooth earphone Active Noise Cancelling Neckband BT4.2 Sport Earphone RF576900590SG still not receiving at my end. Hope to expedite. Thanks
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Answer
dear friend,this order is still on the transportation to your country,the usual delivery time is 15-40 days,please wait patiently
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izza*******************
19/Oct/2018
117 Product
Question
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Answer
dear friend,if you want to use the earphone with the laptop,it will depend on the bluetooth version of your laptop
Answered Reportgo
endi******************
13/Oct/2018
116 Product
Question
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Answer
dear friend,it will depend on the bluetooth verison of your pc/laptop,maybe you need to set an adaptor on your pc/laptop
Answered Reportgo
endi******************
13/Oct/2018
115 Product
[66974924] Bluedio T6 Active Noise Cancelling Headphones Wireless Bluetooth Headset with microphone for phones Lock
juli*****************
02/Oct/2018
114 Product
Question
[66974924] Bluedio T6 Active Noise Cancelling Headphones Wireless Bluetooth Headset with microphone for phones ok. is it 5 Myr or 5 usd? and how will I pay the additional 5 to the total amount of the bluedio T6? thanks
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Answer
Dear friend,it is 5RM,you can pay to our paypal account: myra@gdliwei.com , don't forget to tell me your paypal account or the trade ID when you pay
Answered Reportgo
juli*****************
28/Sep/2018
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