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Product Q&A

Product Q&A
No. Topic Q&A User/Date
907 Product
Question
[41908735] Breville Coffee Maker BES870 "Barista Express" I bought this coffee maker on July 2, why if you look at the view order is still preparing shipment .. when will the goods will be sent?
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Answer
Hi,

Good day to you,

This parcel shipped yesterday.

It pending because of our system issue, we did update the tracking number, you can trace now.
Answered Reportgo
anna******************
05/Jul/2018
906 Shipping
Question
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Answer
Hi,

Good day to you,

The parcel reach you yesterday.

Hope you love it.
Answered Reportgo
yati*****************
04/Jul/2018
905 Product
[59850297] Honeywell ES800 Evaporative Indoor Air Cooler Fan Lock
lswc*********************
04/Jul/2018
904 Other Topics
Question
[64662055] TEFAL RK 7405 Spherical Pot 1.5Litres [8 Cups] Fuzzy Logic RICE COOKER How about the warranty? Warranty by tefal or supplier?
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Answer
Hi,

Good day to you,

2 years warranty by Tefal Malaysia.
Answered Reportgo
akma****************
03/Jul/2018
903 Product
Question
[59850297] Honeywell ES800 Evaporative Indoor Air Cooler Fan how long it take for delivery? Any service center around JB?
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Answer
Hi,

Good day to you,

It take 2-4 days to reach you after order confirm.

Yes, there is one at Taman Johor Jaya.
Answered Reportgo
lswc*********************
01/Jul/2018
902 Product
[62889666] DYSON Vacuum Cleaner V8 Carbon Fibre [NEW] [Exclusive at 11 Street] Lock
skyo****************
30/Jun/2018
901 Product
Question
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Answer
Hi,

Good day to you,

Yes, the brush include.

It is not rotating, you can whatapps us at 0162107880 for the brush image.
Answered Reportgo
mohd*********************
29/Jun/2018
900 Product
Question
[62889666] DYSON Vacuum Cleaner V8 Carbon Fibre [NEW] [Exclusive at 11 Street] Hello, when you say extended warranty covers by insurance company but the repair work is done by Dyson Malaysia or 3rd party ?
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Answer
Hi,

Good day to you,

Dyson provide 2 years warranty so the warranty claim and repair work will be done by Dyson Malaysia.

For extended warranty, it will be cover by insurance company

Hope this help.
Answered Reportgo
chri*********************
29/Jun/2018
899 Product
Question
[35209692] DELONGHI EC685M ESPRESSO COFFEE MAKER S/S Hi, if I choose the extended warranty, the warranty will be cover by which party? How do I claim the warranty? Need to post it back to you at Penang?
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Answer
Hi,

Good day to you,

The warranty will be cover by insurance company.

For warranty claim, you can send to nearest Delonghi service center within warranty period.
Answered Reportgo
kian*****************
28/Jun/2018
898 Other Topics
Question
[35209692] DELONGHI EC685M ESPRESSO COFFEE MAKER S/S Thanks for answering my previous question. Do you have a contact number which I can call to ask the details of the product?
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Answer
Hi,

Good day to you,

You can contact us at 016 210 7880
Answered Reportgo
nice***************
26/Jun/2018
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