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Product Q&A

Product Q&A
No. Topic Q&A User/Date
355 Shipping
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] I’ve already make the payment on 29 Jun 2018... But the item is not ship yet and there’s no tracking number at all. Please do something
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Answer
Hi ,

hi dear, kindly to inform, item is on Pre order and will ship out on 9 July

Thanks
Answered Reportgo
Aemi*******************
04/Jul/2018
354 Product
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] Still available?
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Answer
Hi dear,

pre order and only can ship pn 10 July

Thank you.
Answered Reportgo
phoe*****************
01/Jul/2018
353 Product
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] Hi, is the product sold out already ? It was stated that there still got 11 left..
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Answer
Hi,

under pre order and only will ship out on 10 July

thnaks
Answered Reportgo
pang****************
29/Jun/2018
352 Product
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] I want the toner...but it was sold out...so saddd
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Answer
Hi dear,

we can open on pre order and ship on 10 july

Thank you.
Answered Reportgo
hany****************************
29/Jun/2018
351 Product
[61475560] [LANEIGE]Basic Care Light Trail Kit Set (2SET + 1) Lock
stev***********************
28/Jun/2018
350 Product
Question
[64054677] 2+1 Kerasys Queen Elegance Perfumed Shampoo 200ml Each - (2+1) Total 3 bottles RM23.68?
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Answer
yes correct dear :)

thanks
Answered Reportgo
shar*******************
28/Jun/2018
349 Product
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] Is this product 100% original?
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Answer
Hi dear,

It is Original and direct Import from South Korea.
It has a QR tag on the box you can scan it and it will shows where are the product origin from :)

Thank you.
Answered Reportgo
sher**************
24/Jun/2018
348 Shipping
Question
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] Hi, I already wait about 1 week, but still didn’t achieve? WHY?Since 18 June, my item still in Ninja parcel hub....As I know Ninja is the slowest delivery company in Malaysia....
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Answer
Hi ,

we are sorry to hear this, let us check details and get back to you again

Thanks
Answered Reportgo
ciel**********************
24/Jun/2018
347 Shipping
Question
[54605312] [EKEL] Ultra Hydrating Essence Mask - 30pcs Value Pack 201806130269729. i have bought another product fr u but the shipping status was stopped since 14/jun. would you mind to update me about this? or u can contact me via my email. i think bcoz the product was sold out or not available, i was unable to post my comment at the the product page. tq
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Answer
Hi ,

hi, we are sorry to hear this, we are now escalated to the courier partner to further check and update on this matter
thanks

Thanks
Answered Reportgo
wate**************
20/Jun/2018
346 Product
[62599447] SOME BY MI -30Days Miracle Toner Exfoliator [AHA/BHA/PHA/NIACINAMIDE] Lock
helk*****************
12/Jun/2018
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