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Product Q&A

Product Q&A
No. Topic Q&A User/Date
46 Shipping
Question
[67791095] Philips Epilator Set Limited Edition HP6540/00 Hello. I purchase the item on 11 Nov 2018. Today is 26 Nov 2018. I have not receive my item. Can I know when will receive my item? My order #201811112782529.
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Answer
Hi! Good day to you. We do apologize for any delay. Based on the order number. You order have been cancelled. Hope this will help. Thank you and have a a nice day.
Answered Reportgo
ishv****************
26/Nov/2018
45 Shipping
Question
[67791095] Philips Epilator Set Limited Edition HP6540/00 Hello. Can I know when will I receive my order #201811112782529?
Reportgo
Answer
Hi! Good day to you. We do apologize for any delay. Based on your order number, this order have been cancelled. Hope this will help. Thank you and have a nice day.
Answered Reportgo
ishv****************
25/Nov/2018
44 Shipping
[67791095] Philips Epilator Set Limited Edition HP6540/00 Lock
teel************
24/Nov/2018
43 Shipping
Question
[62251668] Philips Avent Thermal Bottle Warmer (On The Go) SCF256/00 My order till now still preparing shipping??? 14-nov still preparing?? Pls check my order id 201811142863830 as soon as possible!
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Answer
Hi, in our system it says this item has been delivered to you. Please let us know if this is not true. Thank you
Answered Reportgo
lsm8******************
23/Nov/2018
42 Return/Cancellation
Question
[65665678] Philips Power Life Vacuum Cleaner With Bag (Black) FC8454/61 Order 201811112736433 on 11 Nov 18. I want my refund back please. Cancellation done from the system. Called up Istore Isend Logistics TPG. Customer Service agent claimed system shows out of stock. And wanted me to contact Axle n Olio Solution. Does this sounds fair for a paying customer?
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Answer
Hi there, this is to inform that your order is facing a slight delay. Rest assured we are working together with our partners to ensure your order is delivered ASAP to you. We thank you for your understanding & apologize for the delay.
Answered Reportgo
jani*******************
22/Nov/2018
41 Product
[63062036] Philips Daily Collection Induction Cooker HD4902 + Stainless Steel Pot Lock
shab********************
21/Nov/2018
40 Product
Question
[63062036] Philips Daily Collection Induction Cooker HD4902 + Stainless Steel Pot Hi I bought this during Shocking Sale on 14 Nov 2018. Already 1 week and no status update as to whether you are shipping out the product. Kindly let me know when you are shipping this or else I will cancel my order.
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Answer
Hi there, this is to inform that your order is facing a slight delay. Rest assured we are working together with our partners to ensure your order is delivered ASAP to you. We thank you for your understanding & apologize for the delay.
Answered Reportgo
torq******************
21/Nov/2018
39 Shipping
Question
[67893102] Philips Avent Freeflow Pacifiers 0-6M SCF178 ( SCF178/26 ) Pls check my order 201811132851589 ,when I can receive my parcel? Thanks
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Answer
Hi there, this is to inform that your order is facing a slight delay. Rest assured we are working together with our partners to ensure your order is delivered ASAP to you. We thank you for your understanding & apologize for the delay.
Answered Reportgo
vero******************
18/Nov/2018
38 Shipping
Question
[62251668] Philips Avent Thermal Bottle Warmer (On The Go) SCF256/00 Hi, my order 201811122828216 havent recieve item. Please check and get back to me the status as soon as possible. Thanks!
Reportgo
Answer
Hi there, this is to inform that your order is facing a slight delay. Rest assured we are working together with our partners to ensure your order is delivered ASAP to you. We thank you for your understanding & apologize for the delay.
Answered Reportgo
zero****************
17/Nov/2018
37 Shipping
Question
[62251668] Philips Avent Thermal Bottle Warmer (On The Go) SCF256/00 Hi, my order 201811122828216 havent recieve item. Please check and get back to me the status ya. Thanks!
Reportgo
Answer
Sorry for the delay. We need to be waiting for the new stock to arrive. We will send the item immediately once the stock arrive.
Answered Reportgo
zero****************
16/Nov/2018
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