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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1594 Shipping
Question
[27359752] Blue Real Pregnant Doll Suits Mom Doll Have a Baby In Her Tummy For Barbie dolls The problem is the customer service line can’t use now 😣
Any others contact number I can use to call 11 street?
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Answer
We are very sorry to hear this, we expect it to back in use shortly.
Answered Reportgo
joce**********************
11/Nov/2018
1593 Product
Question
[48631393] Angel dear napping blanket - pink giraffe Hi dear<~~ when I will received?
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Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
nico******************
11/Nov/2018
1592 Shipping
Question
[33655459] Fashion Jewellery Necklace Earring Bowknot Crown Accessory For Barbie Dolls Random Sets Order no : 201810142216761
Order date : 14 October 2018

Hi seller, until now I still haven’t receive this item.
Sorry may need your help to check the shipping progress…

Thank you
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Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
joce**********************
11/Nov/2018
1591 Shipping
Question
[52796314] 3in1 Set Fashion Handmade Sleepwear Clothes(dress +Lace Coat+shoes) for Barbie Doll Order no : 201810112162311
Order date : 11 October 2018

Hi seller, until now I still haven’t receive this item.
Sorry may need your help to check the shipping progress…

Thank you
Reportgo
Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
joce**********************
11/Nov/2018
1590 Shipping
Question
[27359752] Blue Real Pregnant Doll Suits Mom Doll Have a Baby In Her Tummy For Barbie dolls Order no : 201810072077414
Order date : 07 October 2018

Hi seller, until now I still haven’t receive this item.
Sorry may need your help to check the shipping progress…

Thank you.
Reportgo
Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
joce**********************
11/Nov/2018
1589 Product
Question
[68189990] Hot Wheels Mattel 2018 Despicable Me Minion Hw Screen Time - Grumobile (Silver) Why the price was so expensive?
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Answer
All of our items are loaded with the information we have at the time of listing. Sorry we are not able to provide any further information at this stage.
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vanp*****************
11/Nov/2018
1588 Product
Question
[53834308] 118ml Skin Burn Relief Gel - Medical Sootihng Cream For Wounds/Scalds & Pain From Heat hello can use on open wounds and cuts?
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Answer
All of our items are loaded with the information we have at the time of listing. Sorry we are not able to provide any further information at this stage.
Answered Reportgo
fxga************
11/Nov/2018
1587 Product
Question
[67250397] Nerf Super Soaker Zombie Strike Revenge Contaminator I just want to know when will my order arrive?
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Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
hock********************
09/Nov/2018
1586 Product
Question
[67250397] Nerf Super Soaker Zombie Strike Revenge Contaminator When is my order arrive.... I don’t even get a tracking number
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Answer
Hi,

We are sorry that your order has not arrived.

Please contact 11street Customer Service team, they will contact us on your behalf and we can then resolve this for you.

Kind regards,
Catherine
Answered Reportgo
hock********************
09/Nov/2018
1585 Product
Question
[37845224] Majorette 20840006 Racing Einzelfahrz. in Bliester Berhati-hati untuk penipu.
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Answer
Hi,

Thank you for your enquiry.

We can confirm that we source from reputable suppliers, and therefore offer genuine items.
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tana****************
09/Nov/2018
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