Trifo app.- during registration please choose ANY EU Country.
Keeps Your Home Clean and Safe 24/7
Home or away, you can seamlessly stream full HD video to any device with Lucy's 1080p Full HD color camera. Receive instant alerts when Lucy detects motion or suspicious activity. Cutting edge AI technology and depth sensor mean that you can always arrive to a home that is clean and safe.
Super-Advanced Self-Learning AI
The more Lucy works, the smarter she gets. Lucy constantly learns and adapts while interacting with her surroundings. In the feature-rich Trifo Home App, you can view the detailed indoor maps Lucy automatically generates, schedule cleaning, and set no-go zones to customize your personal cleaning routines.
High-precision Obstacle Avoidance
You don't need to worry about Lucy getting stuck on furniture or even on smaller objects like socks or slippers thanks to Lucy's high-precision obstacle avoidance technology. Since she can identify people, furniture, and even items down to 1 inch while leading competitors cannot recognize obstacles shorter than 4”, you don't have to babysit your robot vacuum anymore.
Powerful Cleaning Ability
Lucy's six-claw variable-length side brush ensures that no mess will be left behind. 3000 Pa of suction makes it easy for Lucy clean up all crumbs, dust, and debris, and extract deep residue from carpet fibers all on a single pass. The Larger dustbin and washable filter make clean up a breeze. With a two-hour runtime at full charge and automatic return and charge, Lucy is always ready for any challenge.
Smart Home Enabled
The future is here: control your robot vacuum with your voice. Simply say "Alexa, turn on Lucy," and watch Lucy get to work. You will have no trouble quickly integrating Lucy with your smart home using the user-friendly Trifo Home app.
Take Home With You Wherever You Go
Never miss a thing with 24/7 full HD video streaming and motion detection alerts. Now it's easier than ever to keep an eye on your furry friends no matter where you are. The two-way talk feature lets you chat with pets and family with the press of a button.
Reviews & Feedback
Product Q&A
- Topic
/300
- All your Q&A posts are available in My Page > My Shopping Talk > My Q&A History.
- Once seller replies, you will be notified by email.
- Your posts may be removed and PrestoMall reserves the right to suspend your account if inappropriate contents are found;
- Any implication of direct trade / discounts with your contact number, email address, or any offline contact point.
- Any indication of libel/defamation, inappropriate price comparison, unrelated ads, etc.
Exchange & Return Policy
Seller's Information
| Seller | Presto Home |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | 3 Months Warranty |
PrestoMall Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@prestomall.com and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.