Unfortunately, you cannot change your email address once signed up because it is used as a unique memberID.
Due to unforeseen reason, if you need to change your email address, you need to withdraw your membership from PrestoMall, and sign up again with a new email address.
Please be noted that, once you have withdrawn your membership, you will lose all the credit / points / shopping history in your buyer account.
For more information, please email our Customer Support at [email protected].
If you have forgotten your login password to PrestoMall, Please click on “Forgot password?”' button on Log In page.
On the “Forgot Password”' page, kindly key in your email address/mobile number. We will send you a new password via email (if you are a PrestoMall user yet to migrate) or OTP code to change password (if you have migrated your account to Presto)
If you do not receive your temporary password/OTP code, please email our Customer Support at [email protected] for further assistance.
You can also check your email SPAM/JUNK folder and mark us a safe sender too!
