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ALMAXPRESS

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
78 Product
[1313888] Polar M400 GPS Sports Watch & 24/7 Activity Tracker-Black (POLAR MALAYSIA) Lock
clar********************
12/Jan/2016
77 Other Topics
[1090522] Elba Electric Oven EO-5086 (ELBA MALAYSIA) Lock
alic**************************
11/Jan/2016
76 Shipping
Question
[715141] Trio TCC 227 Cute Mini Cupcake Muffin Maker (Blue)-1 Year Warranty Order No.:201512111772231.
Ordered on 11 Dis 2015 (3 weeks ago). Still not received my order. In order status, just "payment complete". No shipping update. Would you please inform me about it status.
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Answer
Hi Zamzuri

I have called you in regards this matter that we currently out of stock for this and that you told me you didnt want to wait.=I have click cancel on your order to proceed for refund

Regards
Tasha
Answered Reportgo
zmz0*************
02/Jan/2016
75 Shipping
Question
[302059] Hanabishi HA8236 UV Bed Cleaner-Kills 99% Dust Mites / Bed Bugs/Bacteria(Red)-1 year Warranty I’ve placed an order with payment on 17/12/2015. When can you send out the item?
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Answer
Hi Daniel

The new batch is arriving to our port by end of the month. We are estimating that upon custom clearance and Sirim, we are able to send out this item to you on the 1st week of Jan. Pls rest assure.

Sorry for the inconvenience caused and thanks for your patient. You can whatsapp me at 016-6269924 if you have further question.

Regards
Tasha
Answered Reportgo
dan@***********
28/Dec/2015
74 Exchange
Question
[430668] Takada TK-350 Personal Mini Compact Food/Juice/Smoothies Blender-750ml (300W) I just received my order on Tuesday and I found that one of the cup cracked and leaked when I wanted to use it today (first time using ). What should I do to exchange only the cup?
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Answer
Hi Yan Lee Lee

Thanks for your order and sorry to know that your cup was cracked. Could you please send me the photo of your cracked cup at sales@clevmarketing and cc to tasha@clevmarketing.com . I will linked you up directly to Takada Malaysia

This is my whatsapp number:0166269924

Regards
Tasha
Answered Reportgo
yan_******************
12/Dec/2015
73 Product
Question
[692822] HANABISHI HA9922 1.8L Stainless Steel Cordless Multi Jug Kettle/Cooker(Noodles & Eggs)-1 YR WARRANTY Just received this kettle today but it’s handle is damage/broken with sharp edge, please advice on this - thanks
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Answer
Hi

Thanks for your message. Do you mind to snap a photo of what your receive to my email at tasha@clevmarketing.com

I will also forward your email to Hanabishi factory in Malaysia. If upon checking that the fault is from courier/manufacturer, we will still do an exchange for you.

This is my whatsapp number 0166269924

Regards
Tasha
Answered Reportgo
c2kb*****************
02/Dec/2015
72 Product
Question
Reportgo
Answer
Hi

Thanks for your enquiry. Yes you can it can fit up to 19" laptop

Regards
Tasha
Answered Reportgo
tehh*******************
02/Dec/2015
71 Product
Question
Reportgo
Answer
Hi

Thanks for your message. Upon checking, we ran out of stock and will offline. The new stock will only arrive after CNY unfortunately

Thanks
Regards
Tasha
Answered Reportgo
syak**************
01/Dec/2015
70 Shipping
[303061] Coolcold K17 Ice Ultra-slim Dual-Fans w/ USB Port Cooling pad Laptop Stand - (Blue) Lock
wong******************
23/Nov/2015
69 Shipping
[755838] HANABISHI HG550 Portable Gas Stove (Blk/Yellow)+4 Butane Gas Refill-1 YEAR WARRANTY Lock
alif*******************
23/Nov/2015
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