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Product Q&A

Product Q&A
No. Topic Q&A User/Date
143 Product
Question
[48476652] KYS 3 tiers Multi Purpose Electric Lunch Box Steamer (2L) (Brown)[With Stainless Steel Bowl] 請問現在是有現貨嗎?是兩角還是三角插頭?還需要用到轉接頭嗎?
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Answer
有现货,3角插头~
Answered Reportgo
yong****************
06/Mar/2018
142 Product
Question
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Answer
Hi,

Yes. As mentioned in product description ya
Answered Reportgo
lims*****************
26/Feb/2018
141 Product
Question
[27088138] Z PLUS Su Xing Multi Purpose 3 Layers Steamer Induction Pot (28cm) Hi, the stock you having now is Tiluck or Su Xing? Material for Tiluck is 304 or 400 Stainless Steel? What is the thickness?
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Answer
Hi,

Which product you refer to?
Currently, we are selling Tiluck brand only due to better quality as compared to Su Xing. However, 11street doesnt allow seller to change product name unless we create a new product list.

So, SuXing also Tiluck. It's Stainless Steel 201.
We cant measure the thickness of the pot but we do have measurement for volume, height and width.

Thank You!
Answered Reportgo
lims*****************
26/Feb/2018
140 Product
Question
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Answer
Yes, already upgraded to Malaysian plug and cable
Answered Reportgo
hunn*****************
22/Feb/2018
139 Product
Question
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Answer
Will provide Malaysian 3 pin plug~
Answered Reportgo
shke***********
16/Feb/2018
138 Product
Question
[53889609] KYS 3 tiers Multi Purpose Electric Lunch Box Steamer (2L) (Brown) [With Ceramic Bowl] Refering to my order no.20170226885699. I have ordered a 3tiers ceramic lunch box steamer with price RM54.90 but today I received the one with stainless steel which not the one which I order.
Pls let me know what should I do now. Thank you.
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Answer
Hi, our customer service will get in touch starting 23rd Feb to settle for the issue..
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meel*****************
14/Feb/2018
137 Product
Question
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Answer
1 year by international manufacturer which needs to send back to them.

3 months local supplier warranty provided by us.

Thank you!
Answered Reportgo
stud****************
13/Feb/2018
136 Product
Question
[51964442] HJO 1.2L Premium Electric Meat Grinder Blender with Glass Bowl+1 blade does this come with extra spare 2 blades and any warranty ? if yes warranty period ?
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Answer
This one come with 2 stainless steel blades in total, 3 months local supplier warranty
Answered Reportgo
clar*******************
06/Feb/2018
135 Product
Question
[51964442] HJO 1.2L Premium Electric Meat Grinder Blender with Glass Bowl+1 blade Ready stock? The plug compatible with Malaysia power socket?
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Answer
Yes, ready stock.. Malaysia 3 pin plug will be provided..
Answered Reportgo
yihw*****************
06/Feb/2018
134 Product
Question
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Answer
Hi, no carrier bag for this model ya
Answered Reportgo
szem***************
01/Feb/2018
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