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Product Q&A

Product Q&A
No. Topic Q&A User/Date
106 Product
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest hi seller, can I order by today and request delivery on 23rd Jan 2017?
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Answer
Hi , my dear customer , my best advise to you , if you are living in kl you may prefer the date on 23rd on January 2017,
If you are living in out of KL , i will advise you to let me help you ship out on 16-19/1/2017.

Thank you
Answered Reportgo
KHOO*****************
05/Jan/2017
105 Product
Question
[12486457] [YUEN FONG] BBQ Dried Meat Slice Pork. Self-Collection – “Shop & Win Cash Ang Bao Contest” How many grams is this offer for n how many pcs roughly do I get n are they all vacuum packed n does it come with d recycle bag n is it pork meat or chicken. Tq
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Answer
Hi , my dear customer, could you show me your order number , please ?

If you buy more than 500GM , Should be have 1 recycle bag.

If you buy 300GM, should be have a nice Plastic bag for you.

Or you may contact to 012-5055 639 ( whatsapp message only)

Thank you
Answered Reportgo
indy****************
03/Jan/2017
104 Product
Question
Reportgo
Answer
Sir, On the date 28/12/2016 , 10.09am , they did call you for pick up. but there is out of delivery .

In this case, i only can help you to follow up back on 3/1/2017. because now still in holiday.

At the same time i am so sorry that you miss to received your parcel on that day.

Thank you
Answered Reportgo
imai********************
31/Dec/2016
103 Product
[23544865] [PRE-ORDER FOC DELIVERY TO EAST MALAYSIA] YUEN FONG' DRIED MEAT ONLY 48 SET Lock
sher*******************
31/Dec/2016
102 Product
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest Hi seller.... my order no. 201612269034527 on 26/12/16.. but until 31/12/16 I never receive your’s product...
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Answer
Hi my dear customer , i am so sorry to you. i just checked from AIRPAK company website. your parcel has arrived in temerloh on 28/12/2016 .

i tried to call to their office ,but there have no one to answer my call.

I will keep follow up your case.

Thank you
Answered Reportgo
anni*****************
31/Dec/2016
101 Product
Question
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Answer
Hello, my dear customer . please refer to the photo that we show , the price you buy included : products , individual vacuum pack , and a ECO bag. The Gift box is for people who want to buy as a big gift to friend or family to use.

Thank you
Answered Reportgo
cili**************
31/Dec/2016
100 Product
Question
Reportgo
Answer
Hello, my dear customer . please refer to the photo that we show , the price you buy included : products , individual vacuum pack , and a ECO bag. The Gift box is for people who want to buy as a big gift to friend or family to use.

Thank you
Answered Reportgo
cili**************
31/Dec/2016
99 Product
Question
[23543651] [PRE-ORDER FOC DELIVERY TO WEST MALAYSIA] YUEN FONG' DRIED MEAT ONLY 150 SET I purchased 2 order with you. One I requested to ship on 16/1/2017(on Remarks column) & another 1 order I did not mention the delivery date. But I just received both the order together. Why did you ignore my message on delivery? It is meant for CNY gift. I’m worried that the dried meat can’t last till CNY :-’( what is the expiry date from the date of delivery??
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pcdi**************
28/Dec/2016
98 Shipping
Question
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Answer
Yes , on delivery message , you may remark to us when do you want to ship out, Before chinese new year 1 weeks is the best date. Dont choose peak date.

10-19/1/2016

Thank you
Answered Reportgo
trac******************
28/Dec/2016
97 Product
Question
Reportgo
Answer
Hi , my dear customer , this FOC Delivery is only for promotion. I hope you did get when is lunching.

Thank you
Answered Reportgo
naji********************
27/Dec/2016
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