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Product Q&A

Product Q&A
No. Topic Q&A User/Date
126 Product
Question
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Answer
take 1-2 days to reach your place, if there is no other happen.

Thank you
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jame*******************
18/Jan/2017
125 Product
Question
[12774452] [YUEN FONG] BBQ Dried Meat & Meat Floss Self Collection - 'Shop & Win Ang Pao Contest' Is it price increase?my friend last time order was just cost RM21 300gram.
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Answer
Hi, my dear customer , the lowest price is set by 11street shocking deals.
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phua****************
17/Jan/2017
124 Shipping
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest I purchase on 11/1 but hasn’t see any update from airpark express. Please assist to check as I worry the meat can’t last longer if they keep it long time without sending out as the status is shipping in progress
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Answer
My dear customer, your parcel we ship out on today , Because your order place on 11/1/17 night time, 12/1/2017 is thursday , we are worry the parcel ship out and then will hold on their office ( saturday and sunday ) so i do a decided to ship out on monday. Dont worry , your package just packed and ship out. it fresh and new .

Thank you
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hele*****************
16/Jan/2017
123 Shipping
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest I juz want to knw why the postage for sarawak so expensive, Rm 17 for all weight or?
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Answer
The price is giving by Airpak. I am so Sorry...
If you are in west malaysia then , there are really cheap , per KG = RM2.20

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swee********************
15/Jan/2017
122 Product
Question
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Answer
Hi sir , 300gm = will be 5-7 slice , 500gm = will be 9-12slice , 600gm = will be 11-13 slice.

thank you
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kink********************
13/Jan/2017
121 Shipping
Question
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Answer
Hi , my dear customer , our terms and condition have show that , we only ship products on ( monday - Thursday ) ,today the lorry driver already went off.

So your order will be ship out on monday.
and your products will only pack on sunday.

Thank you
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Cele*******************
12/Jan/2017
120 Product
Question
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Answer
Hi my dear customer , we have show the poster that , we are using ' AIRPAK " Courier service.

Yes, no problem : Below 5KG = RM11.00
To 6KG , Additional 1KG = RM1.70 +RM11.00 = RM12.70

Thank you

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yeew***************
12/Jan/2017
119 Product
Question
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Answer
Hi, if you received from shipping, you may keep 2weeks within room temperature , if you received from our shop lot , you may keep for 1 month with room temperature.

thannk you
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jasv**************
11/Jan/2017
118 Product
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest Hi there, this is the first time I saw this "BBQ LOBSTER MINCED". May I know what exactly the ingredient is? Is it Lobster-flavoring meat, or u have a Chinese name for this product? Also, what is the exact width (宽度) and length (长度) of an individual packaging?
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Answer
Hi my dear customer, actually the " lobster meat " is mixed by : Pork Meat + Prawn Meat + Prawn Powder ingredient , ithere are not mix much, just a little bit.

For the Individual vacuum pack : Per Slice : (W) 17cm x (L) 18CM

After that we will pack into a Red packaging : you may check from the picture : Per PACK : (W) 22.5CM x (L) 30CM

Hope my answer may help you getting clearly.

Thank you
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eric*****************
11/Jan/2017
117 Product
Question
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Answer
The price for RM52.90 = 700Grams.

thank you
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shun****************
11/Jan/2017
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