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Product Q&A

Product Q&A
No. Topic Q&A User/Date
136 Product
Question
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yali****************
10/Feb/2017
135 Return/Cancellation
Question
[12774452] [YUEN FONG] BBQ Dried Meat & Meat Floss Self Collection - 'Shop & Win Ang Pao Contest' i from 18-01-2017Until now did not receive your stuff! Did not reply to my message!
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Answer
Hi , my dear customer, the product you bought , is under self-pickup, it didnt included delivery service. If you need us to help you ship out your parcel. please contact to : 012-5055 639. Thank you
Answered Reportgo
yali****************
10/Feb/2017
134 Product
Question
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Saku******************
07/Feb/2017
133 Product
Question
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Answer
Yes, once you buy RM11 , you may ship for 5kg.
Answered Reportgo
kamu***************
24/Jan/2017
132 Product
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest Hi seller, may I know the delivery status for order number 201701059684542? I requested to deliver on 23 Jan, but today didn’t receive it.
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Answer
Hi, my dear customer , we ship out your parcel on 23/1/2017 . the parcel is on airpak office right now, they will ship out to you asap. Thank you
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KHOO*****************
23/Jan/2017
131 Product
Question
[12774452] [YUEN FONG] BBQ Dried Meat & Meat Floss Self Collection - 'Shop & Win Ang Pao Contest' Hi seller, interested in your product. If I buy now, is there any slot to pick up between 23 jan to 27 jan?The outlet I plan visit is jalan ambong @ KEPONG
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Answer
Date 26/1/2017 still okay
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x10a*************
22/Jan/2017
130 Product
Question
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Answer
once you buy , please send verification to our service line by whatsapp
and booked your order.
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jen_****************
20/Jan/2017
129 Product
Question
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Answer
i am so sorry, many customert did booking for tomorrow and sunday. i hope you can come to do redeem on monday.

thank you
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jen_****************
20/Jan/2017
128 Shipping
Question
[15433002] [YUEN FONG] BBQ Dried / Coin Minced and Meat Floss. DELIVERY. “Shop & Win Cash Ang Bao Contest Hi Seller, the package of dried meat already 3 days at airpak express, please help to check with them. My track number is 200189939633.
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Answer
i did check for you , they said , will send the parcel to you on tomorrow. by the way, could you whatsapp me , and tell me more details. because that could let me show to airpak to say, why got parcel delay.

Thank you
Answered Reportgo
ahho*****************
20/Jan/2017
127 Shipping
Question
[15435670] [YUEN FONG] BBQ Sliced Meat / Dried Meat. DELIVERY ONLY. “Shop & Win Cash Ang Bao Contest” I wish to order 1.5kg sliced meat by 20/01/17 (friday).
1) can you pack all in 250gram each (total 6 packs) ?
2) can I receive all packed 1.5kg sliced meat on 24/01/17 (tuesday) on time ?
please confirm ... waiting, thank you.
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Answer
Hi sir, i am so sorry to tell you , we only ship out on Monday to Thursday . Because the last is 3 days to reach customer hand.

If i ship out on 23/1/2017 , you will received between 24/1/2017 - 26/1/2017.

Yes, if you request to pack that , we could help you.
But no recycle bag. Only normal bag.
Recycle Bag only for per pack = 500GM.

Thank you
Answered Reportgo
dell***************
19/Jan/2017
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