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Sony Xperia Official Store

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
150 Product
Question
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Answer
1 year warranty
Answered Reportgo
ytch***************
27/Jun/2018
149 Product
Question
[41900713] Sony Xperia XZ Premium with Premium Pack & 5,200 mAh Power Bank I don’t have the credit card of the Public Bank or MayBank but I have the account, can I still pay with installment or credit card is required for installment payment
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Answer
We are not sure about that, please check with 11street. Payment gateway are by 11street.
Answered Reportgo
xuny**************
06/Jun/2018
148 Product
[64356463] Sony Xperia XZ2 with Premium Pack & 5,200 mAh Power Bank Lock
sure************************
27/May/2018
147 Other Topics
Question
[59851921] Sony Xperia XZ1 come with Premium Pack & 5,200 mAh Power Bank hi I had already bought a phone from your store , may i know how to register for the warranty ? as i go over to sony asia website key in serial or imei also cannot register. Thanks
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Answer
you do not need to register. the phone is registered when you put in your sim card and connect to the internet.
Just keep your warranty card & invoice/receipt. You are require to present your invoice & warranty card.
Answered Reportgo
sale*****************
07/May/2018
146 Product
Question
[52215070] Sony Xperia L1 come with Premium Pack & 5,200 mAh Power Bank Black ready stock boss , power bank free iclude
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Answer
Yes, ready stock & free branded power bank.
Answered Reportgo
arik***************
05/May/2018
145 Product
[64356463] Sony Xperia XZ2 with Premium Pack & 5,200 mAh Power Bank Lock
kazo***************
02/May/2018
144 Product
Question
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Answer
Screen Protector & Casing
Answered Reportgo
qayy*****************
19/Apr/2018
143 Other Topics
Question
[41900713] Sony Xperia XZ Premium with Premium Pack & 5,200 mAh Power Bank hi , when will my order be process ? i can come over for self pickup , hopefully you can process my order asap as i do not have phone to use now.
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Answer
Your order is processed. You can come and collect.
Answered Reportgo
sale*****************
12/Apr/2018
142 Other Topics
[41900713] Sony Xperia XZ Premium with Premium Pack & 5,200 mAh Power Bank Lock
sale*****************
12/Apr/2018
141 Shipping
Question
[41900713] Sony Xperia XZ Premium with Premium Pack & 5,200 mAh Power Bank hi sony official store , may i know can i self collect instead of postage after payment made ? its an expensive phone and im worried on the courier company for parcel lost.
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Answer
All our product including XZ2 which cost RM3299 are ship via GDex. If you did not receive the product, we will verify with GDex. If GDex confirm missing then we will ship another one to you.
Answered Reportgo
sale*****************
12/Apr/2018
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