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Product Q&A

Product Q&A
No. Topic Q&A User/Date
138 Product
Question
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
ashl*******************
09/Feb/2018
137 Product
Question
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
ashl*******************
09/Feb/2018
136 Product
Question
Reportgo
Answer
Hi,

This only comes with the batch code of BB6.
Answered Reportgo
yeel***************
02/Jan/2018
135 Product
Question
Reportgo
Answer
Hi there,

There is stock now, no need to pre-order.
Answered Reportgo
lenn*****************
02/Jan/2018
134 Product
Question
Reportgo
Answer
Hi,

We have stock now, you can place an order.

Thank you.
Answered Reportgo
lenn*****************
29/Dec/2017
133 Product
Question
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
chri***************
27/Nov/2017
132 Product
Question
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
zulo*****************
27/Nov/2017
131 Product
Question
Reportgo
Answer
7 to 10 days
Answered Reportgo
jill******************
01/Oct/2017
130 Product
Question
[47013298] Clean It Zero - Radiance - Black (Exp. Date 12/2016) 100ml/3.3oz Exp 12/2016?!! Which mean tis product consider exp rite haha
Reportgo
Answer
Hi there,

Yes, we have removed this.

Thank you.
Answered Reportgo
buff********************
26/Aug/2017
129 Product
[759139] Hylexin (Intensive Concentrate For Serious Dark Circles) 15ml/0.5oz Lock
lims******************
21/Jul/2017
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