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Product Q&A

Product Q&A
No. Topic Q&A User/Date
108 Shipping
[764413] Men Pomade For Hold & Shine 85g/3oz Lock
ee_w******************
07/Jul/2016
107 Shipping
[13876256] 50ml/1.7oz Lock
fenn******************
05/Jul/2016
106 Product
[760793] Age Smart MultiVitamin Power Firm 15ml/0.5oz Lock
sden******************
28/Jun/2016
105 Product
[756109] Gentle Soothing Booster 30ml/1oz Lock
sden******************
28/Jun/2016
104 Shipping
[788073] BC Color Freeze Thermo-Protect Cream - For Coloured Hair (New Packaging) 125ml/4.2oz Lock
jeel****************
24/Jun/2016
103 Product
Question
[14432907] 90% Aloe Vera Moisture Toner 150ml/5.07oz May I know is 100% original product?
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
mela*****************
23/Jun/2016
102 Product
[763026] CK One Eau De Toilette Spray 100ml/3.4oz Lock
nikk****************
18/Jun/2016
101 Product
Question
May I know the product’s origin?
Reportgo
Answer
Hi,

This is currently out of stock.
Answered Reportgo
cher****************
17/Jun/2016
100 Product
Question
May I know the product’s origin?
Reportgo
Answer
Hi,

This is currently out of stock.
Answered Reportgo
cher****************
17/Jun/2016
99 Product
Question
[756109] Gentle Soothing Booster 30ml/1oz Is this genuine Dermalogica product? I don’t see any Dermalogica word in the product title and description. Please clarify.
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
rios****************
17/Jun/2016
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