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Product Q&A

Product Q&A
No. Topic Q&A User/Date
499 Return/Cancellation
Question
[711831] LG Nexus 5 Leather Cover Case I am not sure what is the status of order 201907174307930, since you are closing. Will you refund it? Thank you.
Reportgo
Answer
Sorry for late. We tried to cancel the order at our end but the system not allowed. Do you able to cancel the order at your end? Let us know if you failed to do so.
Answered Reportgo
sahl*****************
05/Aug/2019
498 Shipping
Question
[55531075] Huawei Honor 5C Casing Book Cover Case I made an order to purchase the light brown casing on 9 July, but as at today 23 July already 2 weeks and i still haven’t get the item? And there is no confirmation email? Please check my order no.: 201907094272105 and revert to me
Reportgo
Answer
Sorry for not able to send out your item. We have confirm your cancellation and made full refund.
Answered Reportgo
chun******************
23/Jul/2019
497 Product
[55533431] Samsung Galaxy Note 3 (N9000) Casing Book Cover Case Lock
cand*******************
22/Jul/2019
496 Product
[55533431] Samsung Galaxy Note 3 (N9000) Casing Book Cover Case Lock
cand*******************
22/Jul/2019
495 Product
Question
[55531186] Asus ZenFone 2 Laser 5.0 ZE500KL Casing Rainbow Cover Case Hi,

I haven’t received my phone cover.

Thanks,
Sarasvathi Devi Krishnan
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Answer
Hope you have got it yesterday.
the pos laju tracking record is confusing.
https://track.aftership.com/malaysia-post/EN252503247MY?
Answered Reportgo
sara*****************
11/Jun/2019
494 Product
Question
[2150151] Lenovo A7000 Plus Casing Leather Cover Case 201904274051482. I ordered the case for A7000 plus model. When using the received case, label A7000, I cannot use existing Lenovo USB charger. How to return and can get refund? Just received today. Thank you.
Reportgo
Answer
Sorry about that. Can you take a photo of the casing received and send to email [email protected] with order number. We will verify and make full refund if that is our mistake. Thank you.
Answered Reportgo
alat*************************
07/May/2019
493 Product
Question
[732944] Samsung Galaxy Note 3 Neo (N7505) Casing Window Cover Case Hi... wat colour is d last pict? Gold or brown?
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Answer
Sorry that this windows cover is not available anymore.
Answered Reportgo
shob*********************
05/May/2019
492 Shipping
Question
[50877402] Asus Zenfone C Casing Hard Casing Cover Back Case - Design 111 Hello, anybody’s here???
I already completed payment, why still not arrive???
Reportgo
Answer
Sorry that this item is not available. Please request for cancellation and we will make full refund. Sorry about that. Thank you.
Answered Reportgo
yooy***************
02/Mar/2019
491 Shipping
[9494224] Huawei Honor 5C Casing Window Cover Case Lock
yong****************
01/Mar/2019
490 Shipping
Question
[50877402] Asus Zenfone C Casing Hard Casing Cover Back Case - Design 111 Why my product still not arrive???
Did you arrange delivery to me???
201902033721362
Reportgo
Answer
Sorry that this item is not available. Please request for cancellation and we will make full refund. Sorry about that. Thank you.
Answered Reportgo
yooy***************
26/Feb/2019
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