| 42 | Product | - Question
- Reportgo
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Dear customer, sorry for the late reply. Currently we're offering 10% discount only. Answered Reportgo | tan8***************
17/Jan/2018 |
| 41 | Shipping | -
[42548010] KAO Official Store MegRhythm Steam Eye Mask All Packs Lock | lone***********************
16/Jan/2018 |
| 40 | Product | - Question
- Reportgo
- Answer
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Dear customer,
Sorry to keep you waiting. Yes, the product is available. Answered Reportgo | hele****************
15/Jan/2018 |
| 39 | Return/Cancellation | -
[32546835] Kao official store MegRhythm Steam Eye Mask Lavender-Sage Aroma 5Pcs Lock | orui************
14/Jan/2018 |
| 38 | Product | - Question
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Hi,
Thank you for reaching out to us. Apparently at this moment we only have 10% off discount for MegRhythm. Thank you for your support and do stay tuned for our deals on Chinese New Year soon :) Answered Reportgo | just******************
11/Jan/2018 |
| 37 | Product | - Question
- Reportgo
- Answer
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Hi,
Thank you for reaching out to us. Apparently at this moment we only have 10% off discount for MegRhythm. Thank you for your support and do stay tuned for our deals on Chinese New Year soon :) Answered Reportgo | haha***************
11/Jan/2018 |
| 36 | Shipping | - Question
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[42548010] KAO Official Store MegRhythm Steam Eye Mask All Packs Order Detail 201712124180719. this problems almost a month already. the order list in my package is Shervin Loke with 3 packs. Kao should just replace d 2 missing boxes to me asap. You cant just push me there, they pushed me back here, no one claimed responsibility!! the 3packs still in bubble wrap Reportgo - Answer
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Hi Quek Kian Chzen,
Can you also forward me the i store i send email for reference? In the mean time we will send the remaining 2 box to you.
Sorry for the inconviniences Answered Reportgo | kian*******************
10/Jan/2018 |
| 35 | Shipping | - Question
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[42548010] KAO Official Store MegRhythm Steam Eye Mask All Packs Order Detail 201712124180719. I emailed customerservice@istoreisend.com as u asked.He asked me to contact u to solve the problem! Bcos the parcel was swapped by courier co. he gets no answer from them >>the parcel 8625760931 was swapped with 8625760953 in transit. Now, my missing 2 packs how ? Reportgo - Answer
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Hi Quek Kian Chzen, thank you for reaching us and we're truly sorry for all the inconveniences caused. Can you send me an email at kao.tcmy@gmail.com so that I can take a look at this case attentively? Can you attach the wrong parcel details as well in the email? Thank you. Answered Reportgo | kian*******************
10/Jan/2018 |
| 34 | Product | - Question
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- Answer
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Dear customer, the expiry date should be printed at the back of the box (bottom right).
For your information, most of our Steam Eye Mask expires in 2020. Answered Reportgo | just******************
06/Jan/2018 |
| 33 | Shipping | - Question
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- Answer
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Dear customer, we're sorry for the delay. Our Yuzu stocks have just arrived. We've packed your order and will pass it to the courier company asap. Answered Reportgo | just******************
02/Jan/2018 |
