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Product Q&A

Product Q&A
No. Topic Q&A User/Date
668 Shipping
[65498835] DAIKIN FTV50P/RV50C 2.0HP AIR COND R32 GAS NON-INVERTER WIRELESS 18000 BTU Lock
lemy*****************
20/Aug/2018
667 Shipping
Question
[54690736] (2018 MODEL) HITACHI R-W720P7M 586L 4-DOOR FRENCH DOOR REFRIGERATOR Hi, I’ve just placed an order #201808201319723. Please advise when can it be delivered. Thanks!
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Answer
HI, STOCK IS READY AND WE ARE STILL ARRANGE THE DELIVERY BY LORRY TRANSPORT AS WEDNESDAY AND THURSDAY IS HOLIDAY! OUR SALESTEAM WILL CONTACT U SOON! THANK YOU!
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alex**************
20/Aug/2018
666 Product
Question
[65498434] DAIKIN FTKG35Q/RKG35F-3WMY--G1 DAIKIN AIR COND 1.5HP R32 INVERTER WIRELESS BTU/HR12100 I paid for this product last wednesday morning, but until now the status is preparing for shipping. May i know whats the problem? Thanks
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Answer
HI,

STOCK IS READY AND TRANSPORT WILL CALL U FOR TUESDAY DELIVERY. THANK YOU!
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ejaa****************
19/Aug/2018
665 Product
Question
[54732232] (NEW) HITACHI 1HP WINDOW TYPE AIR CONDITIONER RA10MF Hi JC, how do we unlock the gas? Also the warranty card is missing. we only received a Tax invoice. Kindly revert soonest possible.
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Answer
hi, please call us or whatapps us , so that i can help u report to hitachi , i think u miss take out the warranty card , as the warranty card is stick with the box have to tear out.
011-16313738
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ronn****************
17/Aug/2018
664 Product
Question
[54732232] (NEW) HITACHI 1HP WINDOW TYPE AIR CONDITIONER RA10MF Hi JH, We have just received the Hitachi window aircon unit and proceeded with installation. However, the aircon was not cold. Can you please confirm if the unit come filled with coolant or empty? Appreciated your immediate reply. TQ RONNY
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Answer
hi, please do call hitachi customer service , for asking them send technician to ur house for further checking .
as maybe is ur installer forget to unlock the gas . so it was not cold.
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ronn****************
16/Aug/2018
663 Product
Question
[65498835] DAIKIN FTV50P/RV50C 2.0HP AIR COND R32 GAS NON-INVERTER WIRELESS 18000 BTU Hi , where is ur self collection warehouse ? I purchased and decide to self collect. Can u pls send me ur location? Is it opened during weekend ? What time ? Tq.
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Answer
hi, the stock note yet arrive, once arrived we will inform u to self collect it , sorry for keep u waiting.
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lemy*****************
15/Aug/2018
662 Product
Question
[55728343] (NEW)HITACHI RAS-F13CJ 1.5 HP R32 GAS SERIES AIR CONDITIONER Is it Inverter?
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Answer
Hi,
This is basic aircond with R32 GAS SERIES.
IF u r looking for inverter, you may look for RAC-SX13CJ or RAC-X13CJ. Thank you!
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tanc****************
15/Aug/2018
661   This post was hidden by the Seller. yenf*****************
14/Aug/2018
660 Product
Question
[29146894] DAIKIN FTN20P / RN20C 2HP Eco King Wall Mounted Air Conditioner (R410A) *FREE Gifts Hi, is installation service available?
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Answer
hi, yes available but cover area only klang valley.
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shea**************
13/Aug/2018
659 Shipping
Question
[54732232] (NEW) HITACHI 1HP WINDOW TYPE AIR CONDITIONER RA10MF Hi Jualan Hebat, We would like to inquire about the estimated time of delivery for the above order. For your information, our order was paid and placed on 09/08/2018. Thank you Regards Ronny
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Answer
hi,ronny .
sorry for the late shipment as this window air cond u bought , very less out , so got order only we order from hitachi , as we are waiting hitachi sending the stock to us hope tmr arrive and we cant ship out for u.
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ronn****************
13/Aug/2018
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