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Product Q&A

Product Q&A
No. Topic Q&A User/Date
23 Product
Question
[944599] Original Pineng 999 20000mAh Silver Power Bank Why did the seller sent to me PN-928 10000mAH but i paid PN-999 20000mAh as advertised in your product column ?
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Answer
Dear customer,

We are here to apologize for our mistake. Could you send back to us, after that we will replace a correct item for you. Sorry for the inconvenience.
Answered Reportgo
kare****************
12/Aug/2015
22 Shipping
[943757] Fish-Eye, Macro, and Wide Angle Lenses for Smartphone & Tablet Silver Lock
nike****************
11/Aug/2015
21 Product
[943757] Fish-Eye, Macro, and Wide Angle Lenses for Smartphone & Tablet Silver Lock
nike****************
05/Aug/2015
20 Product
Question
Reportgo
Answer
Dear Jong Boo Chiung ,

This could be few possibility:

1- Digital display defected
2- Software issue
3- Power bank not yet full charge

Please try finish the power and full charge again, and post me result. You can reach me at 0129189338 Whatsapp

Thanks

Answered Reportgo
teng****************
29/Jul/2015
19 Shipping
[995400] 100% Original 10000mAh Pineng 968 Powerbank with 1 Year Warranty Lock
lskj*************
27/Jul/2015
18 Product
Question
[1032385] Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Silver Free Perfume (Ramdon Colour) 1) How long does your delivery takes?
2) How long & what is your warranty coverage?

TQ.
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Answer
Dear Customer,

1) How long does your delivery takes? Normally within 3-5 working days
2) How long & what is your warranty coverage? 6 months

TQ.
Answered Reportgo
spun*******************
22/Jul/2015
17 Product
Question
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Answer
Dear Customer,

Yes, is 100% Original and you can check the authentication from the box.

Please follow the instruction here;

http://en.pineng.cn/products_detail/&productId=e8dec567-b886-4300-9f0e-54e5dfdc4e6e.html


Thanks
Answered Reportgo
teng****************
21/Jul/2015
16 Product
Question
[995400] 100% Original 10000mAh Pineng 968 Powerbank with 1 Year Warranty inside package? come along with the package? and how to know this is ori product or not?
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Answer
Dear customer

This item we stick on a sticker which is our company warranty unique so when you want to get it warranty claim we will know is that the product is under warranty period and is that under our company
Answered Reportgo
rynn****************
16/Jul/2015
15 Product
Question
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Answer
Dear customer

This is original from MYpowerbank
Answered Reportgo
minw**************
14/Jul/2015
14 Product
Question
[995400] 100% Original 10000mAh Pineng 968 Powerbank with 1 Year Warranty Is it original product? And how can i get the warranty card?
Reportgo
Answer
Dear Customer,

This product is 100% original and you can check your warranty from step here:

http://en.pineng.cn/products_detail/&productId=e8dec567-b886-4300-9f0e-54e5dfdc4e6e.html


Thanks

Answered Reportgo
trai***********************
14/Jul/2015
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