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Product Q&A

Product Q&A
No. Topic Q&A User/Date
52 Shipping
Question
[1032383] (Flash Slaes)Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Black why u keep it delay... sent it to post laju plz...
i made payment early...
its not about post office not update the progress coz i keep checking by day n day..
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Answer
Dear Customer

Sorry, we just back to work yesterday due to Chinese New Year! Item will be sent out today!


Thanks
Answered Reportgo
jebe***************
11/Feb/2016
51 Product
Question
Reportgo
Answer
Dear Hery Chia,

Item will be ship out today due to we just back to work yesterday!

Thanks
Answered Reportgo
jebe***************
05/Feb/2016
50 Shipping
[1032383] (Flash Slaes)Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Black Lock
firs***********************
02/Feb/2016
49 Product
Question
[995703] (Super Value) JFS 2600mAh Perfume Powerbank - Yellow My order id = 201601233162685

I received the 2 units of power bank on 27 Jan.
On 27 Jan, I have whatsapp and emailed to your company contact provided on the website.

Email: [email protected]
Contact: 0166665771 (Prefer SMS or WhatsApp)

But i have not got your response.
1) Immediately i charged it, but half way, it became very hot. Is it normal?
2) When the power bank is being charged, there is red light, until it gets fully charged, it has no more light.. Does it indicate that the power bank is fully charged?
3) After it got fully charged when i connected to my Samsung V plus phone, but there is no light indication at all...Also it takes long time to charge to the phone and never fully charge the phone...Seems that it is not expected as per your product details

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Answer
Hi,


Do send back to us for us to check for you. After we've checked we will replace a new one ASAP. :)

Thanks.
Answered Reportgo
tanc*******************
30/Jan/2016
48 Product
[1032383] (Flash Slaes)Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Black Lock
kata**************
25/Jan/2016
47 Product
[1032383] (Flash Slaes)Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Black Lock
jinl****************
21/Dec/2015
46 Shipping
Question
Shipping fee to WM stated RM6 but at checkout RM12!
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Answer
Dear Customer,

Please check your address, as it thru 11street system, we cannot change anything.

Thanks
Answered Reportgo
viol************************
18/Dec/2015
45 Product
[1032383] (Flash Slaes)Booklet Type Ultra Slim 12000mAh Dual Port Powerbank Black Lock
shin***********************
11/Dec/2015
44 Product
Question
[1143665] Best Selling OEM Men's 3D Electric Strong Shaver with GyroFlex 3D System is this product wet and dry shaver? can wash with water?
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Answer
Dear Customer,

Yes, but not fill with water and let it wet.

Thank You.
Answered Reportgo
lian******************
02/Dec/2015
43 Product
Question
Reportgo
Answer
Dear Customer,

We will ship out your order by today.


Thank you.
Answered Reportgo
amad****************
30/Nov/2015
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