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Product Q&A

Product Q&A
No. Topic Q&A User/Date
2371 Product
Question
[9648155] [April Skin] New Version White&Black Magic Snow Cushion 2.0/Daily Makeup/Foundation/BB CC Cream How can I know whether its original or not for the aprilskin product ?is there any sign I can know it?
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Answer
Hi, thank you for your inquiry. I have sold Aprilskin cosmetics for two years. Until now, the product has never been a problem because it is not a genuine product. and we get a supply from the head office. Don't worry. our products are all original 100%. but there is no special sign. because head office not offer any sign. if our product I sell is not original, I will refund 200%. Thanks
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ihah***************
19/Jul/2018
2370 Product
Question
[55913479] [WONDER BATH] SUPER VEGITOKS CLEANSER 300ml I have sent to your email. Please give a feedback as soon as possible.
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Answer
ok thank you~
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yen_******************
18/Jul/2018
2369 Product
Question
[28569352] [April Skin] Rose Glam Rose Moisture Cover Foundation 2 Options/Korea Cosmetic/New Item/BB CC Cream/ What is the ingredients in the products? Is that using pig or any animal?
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Answer
Hi, thank you for your inquiry. ingredients are these : Water, Cyclopentasiloxane, Titanium Dioxide, Phenyl Trimethicone, Glycerin, Ethlhexyl Methoxycinnamate, Cetyl Ethylhexanoate, Zinc Oxide, Cetyl PEG/PPG-10/1 Dimethicone, Niacinamide, Synthetic Wax, Caprylyl Methicone, Cyclomethicone, Ceresin, C30-45 Alkyldimethylsilyl Polypropylsilsesquioxane, Disteardimonium Hectorite, Sodium Chloride, Camellia Japonica Seed Oil, Rosa damascene flower water, Pearl Extract, Hydrolyzed Adansonia Digitata Extract, Caviar Extract, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Butylene Glycol, Cl 77492, Sorbitan Sesquioleate, Talc, Candelilla Wax, Phenoxyethanol, Triethoxycaprylylsilane, Aluminum Hydroxide, Dimethicone Crosspolymer, Cl 77491, Ethylhexylglycerin, Cl 77499, Adenosine, Disodium EDTA, 1,2-Hexanediol, Perfume

Thanks
Answered Reportgo
ihah***************
18/Jul/2018
2368 Product
Question
[55913479] [WONDER BATH] SUPER VEGITOKS CLEANSER 300ml The label on the bottle is totally different from the advertisement u posted on your page. May I know how to post to you the picture? Can post the photo here?
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Answer
Hi, please send me email. I will check your product. my email address is irene@isaac-korea.com
Thanks
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yen_******************
18/Jul/2018
2367 Product
Question
[55913479] [WONDER BATH] SUPER VEGITOKS CLEANSER 300ml I received the cleanser this morning. I bought this cleanser (original shop) last month during my korea trip. But may I know why the cleanser that I received from you is totally different from the one I bought last month? And the ingredients and not the same and effect also different.
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Answer
Hello, we are buying products directly from the head office.We've been selling this product for six months now. However, no one has asked you that the products are different. our prodcut is 100% original. if not, you can refund to you surely. But I do not understand if this is different from the product you bought in Korea. T_T Can you send me photo your product that bought in Korea?
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yen_******************
17/Jul/2018
2366 Product
Question
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Answer
Hi, thank you for your inquiry ~ yes we send skin + lotion ^ ^ you get 2 products thank you~
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yong********************
15/Jul/2018
2365 Shipping
Question
[55913479] [WONDER BATH] SUPER VEGITOKS CLEANSER 300ml Dear Person in-charge, we not yet receive this product, may i know when can i rev ? 201807050598674 [WONDER BATH] SUPER VEGITOKS CLEANSER 300ml
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Answer
Hi, thank you for your inquiry. we send items in 2days after receive order. and it will be arrive in 5~10days. thanks
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horn***************
12/Jul/2018
2364 Product
Question
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Answer
Hi, thank you for your inquiry
WE have stock^^
order please thank you~
Answered Reportgo
hakk******************
05/Jul/2018
2363 Product
Question
Reportgo
Answer
Hi, thank you for your inquiry. we send items in 2days after receive order. and it will be arrive in 5~10days. thanks

Answered Reportgo
jenn**************
04/Jul/2018
2362 Product
Question
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Answer
Hi, thank you for your inquiry. our selling products are 100% original. made in Korea and ship from Korea. Thanks
Answered Reportgo
Jojo******************
02/Jul/2018
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