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Product Q&A

Product Q&A
No. Topic Q&A User/Date
108 Product
Question
[57129051] Cartoon Animal Soap Sponge Suction Drying Holder Home Kitchen Bathroom Rack i order 3 brown color. All is not the same as picture. So sad
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Answer
Hi,dear.so sorry.Due to the difference between different monitors, the pictures may not reflect the actual color of the item.thank you
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step*******************
02/Nov/2018
107 Product
[60424086] Pet Dog Daisy Flower Gauze Tutu Dress Skirt Puppy Cat Bowknot Princess Clothes Lock
yeew***********************
01/Nov/2018
106 Product
[60423406] Dog Cat Puppy's Comfortable Soft Double Sided Bed Pet Warm Kennel Mat Blanket Lock
feli***********************
08/Oct/2018
105 Shipping
Question
[57132520] Silicone Baking Bakeware Bread Cook Pastry Oil Cream BBQ Tools Basting Brush Late shipping, waited 1 month not yet arrive Malaysia. Please take serious attention
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Answer
hi,dear.the shipping status is 2018-09-24 09:35
Arrival at Destination Post (Country: MY).hope can wait.thanks.
Answered Reportgo
icko****************
01/Oct/2018
104 Shipping
Question
[61523456] 80pcs Rare Succulent Process Seeds Organic Plants Mini Flower Garden Office order number: 201808081155382 - may i know the status? tracking number provided does not have any information.
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Answer
Hi,Dear.We have shipped it on August 9. If you have not received the package on October 9, you can request a refund. Thank you.
Answered Reportgo
tenn*******************
26/Sep/2018
103 Product
Question
[60422664] Big Pet Dog Waterproof Waistcoat Jacket Raincoat Clothes Rain Slicker Clothes Thank you for your response. Sorry, no size big enough because my dog’s back is 29 inches.
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Answer
oh,so sorry.
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perr*****************
26/Sep/2018
102 Shipping
[58277502] 【FullHouse】Modern LED Wall Lighting Up Down Cube Indoor Outdoor Bedroom Sconce Lamp Fixture Lock
szew**************************
25/Sep/2018
101 Product
[58270803] 【FullHouse】Solar 54 LED Light Sensor Flood Spot Lamp Garden Outdoor Security Waterproof Lock
joan**************
25/Sep/2018
100 Product
Question
[60422664] Big Pet Dog Waterproof Waistcoat Jacket Raincoat Clothes Rain Slicker Clothes Do you have a size chart please? XXL is for how many inches on the back of the dog please? Thank you.
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Answer
hi,dear.you can refer to this:Size Detail
[Our Size XS] Back Length: 15cm - 20cm/5.91" - 7.87", Collar: 13cm - 17cm/5.12" - 6.69", Chest: 17cm - 22cm/6.69" - 8.66" (Approx.)
[Our Size S] Back Length: 20cm - 25cm/7.87" - 9.84", Collar: 17cm - 21cm/6.69" - 8.27", Chest: 25cm - 30cm/9.84" - 11.81" (Approx.)
[Our Size M] Back Length: 25cm - 30cm/9.84" - 11.81", Collar: 21cm - 25cm/8.27" - 9.84", Chest: 33cm - 35cm/12.99" - 13.78" (Approx.)
[Our Size L] Back Length: 30cm - 35cm/11.81" - 13.78", Collar: 26cm - 31cm/10.24" - 12.20", Chest: 38cm - 43cm/14.96" - 16.93" (Approx.)
[Our Size XL] Back Length: 35cm - 40cm/13.78" - 15.75", Collar: 31cm - 35cm/12.20" - 13.78", Chest: 46cm - 51cm/18.11" - 20.08" (Approx.)
[Our Size 2XL] Back Length: 40cm - 45cm/15.75" - 17.72", Collar: 33cm - 37cm/12.99" - 14.57", Chest: 52cm - 59cm/20.47" - 23.23" (Approx.)
Answered Reportgo
perr*****************
20/Sep/2018
99 Shipping
Question
[61523456] 80pcs Rare Succulent Process Seeds Organic Plants Mini Flower Garden Office order number: 201808081155382 - may i know the status? tracking number provided does not have any information.
Reportgo
Answer
Hi,Dear.We have shipped it on August 9. If you have not received the package on October 9, you can request a refund. Thank you.
Answered Reportgo
tenn*******************
20/Sep/2018
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