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Product Q&A

Product Q&A
No. Topic Q&A User/Date
15 Shipping
Question
[39512320] FIPPER SLIPPER / FLIP FLOPS BASIC I have complete my payment by bank transfer .. i hope you can update my shipping status
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hana*****************
13/Jun/2017
14 Product
[40414668] Slick Maroon/Grey Lock
shij*******************
08/Jun/2017
13 Shipping
Question
[36627329] FIPPER SLIPPER FLIP FLOPS SLICK My order 201705185340052 when can shipped?
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Answer
Hi,

Your order has been shipped. Tracking number is 94956895. Thanks
Answered Reportgo
azal*************
19/May/2017
12 Product
Question
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Answer
Hi. It is original product sold directly by Fipper. Thanks.
Answered Reportgo
sia_***************
18/May/2017
11 Shipping
Question
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limy****************
18/May/2017
10 Shipping
[36625892] FIPPER SLIPPER WOMEN SANDAL ROSA (BROWN (DARK)/MAGENTA) Lock
wlsw*****************
18/May/2017
9 Shipping
Question
[36864743] Black-S Series Black/Choky Pink/Chocky Pink Order no.:201705115059025
I can not tracking my order
Please check
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lch5***************
17/May/2017
8 Shipping
[36625878] MEN FIPPER SLIPPER / FLIP FLOPS COMFORT (BLUE ,TURQUOISE) Lock
ngcl*************
15/May/2017
7 Exchange
Question
[36703746] WOMEN FIPPER SLIPPER/ FLIP FLOPS SLIM (NAVY / BEAUTY) Hi..I received my parcel today..can I exchange the size..too small ard..I buy size 5..can I change to size 6..?
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Answer
Hi Buyer

Kindly refer to T&C below:

Return / Exchange / Refund Policy
Q: Can I return / exchange my item(s)?
A:
- Only manufactured defect item(s) are acceptable. Items to be returned must be in original packaging and in good condition, unaltered, not teared, unused and etc.
- Colors may vary across screens, and measurements are approximate, although we try to ensure accuracy in both. Therefore, We reserve the right to refuse orders return as defect.
- Buyers hold full responsibility until the parcel reach our HQ. Fipper Slipper is not responsible the return parcels until the items arrive at our HQ. We recommend using courier services with tracking numbers to minimize the risk of loss parcel.
- Buyers are responsible for the return cost.

Q: I have found a defect on my item, But I’ve already used and tear the tag of the item
A: We are unable to accept your return as the item had been used, please check upon your receipt.

Q: Could I request for exchange if I found it out of my expectation?
A: No exchange or refund can be made for items sold for the reason as above.

Kindly email us at [email protected] for more details.
Answered Reportgo
huij****************
09/May/2017
6 Product
Question
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Answer
Hi,

Yes, it is 100% original. The product is sold directly by Fipper.

Thanks
Answered Reportgo
aifa***************
06/May/2017
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