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Product Q&A

Product Q&A
No. Topic Q&A User/Date
555 Product
Question
[20452221] 2018 NEW MODEL DEKA K9 56" 5 BLADES CEILING FAN with 4 SPEED REMOTE CONTROL*REPLACE F5P 3 SPEED Hi, I plan to buy this twin pack fans. Can I arrange with you the date for delivering?
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Answer
hi, we using courier service to deliver.
the date cannot be arrange. if u want can just plan a time come our warehouse collect, normally after u place order 3-5 working day will arrive
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geik*******************
10/Oct/2018
554 Product
Question
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Answer
hi, we dont sell sparepart, u can go rubine service center to get the remote
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sook*****************
08/Oct/2018
553 Product
[57963006] DEKA X7N 56" 5 BLADES WHITE CEILING FAN with REMOTE CONTROL Lock
broa*******************
06/Oct/2018
552 Shipping
Question
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Answer
Hi,

Only malaysia is available, sorry! Maybe we can ship to JOHOR BAHRU for you, thank you!
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kime**************************
06/Oct/2018
551 Product
Question
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Answer
Hi,
Please contact 6011-16313738 (Whatsapp / SMS ONLY) for more detail, thank you!
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mard*******************
06/Oct/2018
550 Product
Question
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Answer
Hi,
Please contact 6011-16313738 (Whatsapp / SMS ONLY) for more detail, thank you!
Answered Reportgo
mard*******************
06/Oct/2018
549 Return/Cancellation
Question
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Answer
You may request for return of purchased Goods at any time within 7 days from the date of delivery. Once your request for return is confirmed our return process is as follow:
1. We will verify if your reason for return is acceptable;
2. If reason is valid, we will inform you to return the Goods to us by providing us the courier service tracking number;
3. We will evaluate the Goods and reply to you the status of the Goods in a week.
4. If your request for return is accepted, you will be informed by 11street.
However, if your request for return is not accepted, we will inform you and deliver back the Goods to you.

Please note that return cost might need to be paid by you first. Return cost shall be borne by the party attributable to the return request, such as:
1. You, where the return is due to your change of mind or the damage is found caused by you; or
2. We, where the return is due to the defects in the item, delivery of the wrong or different item.
We will refund to you if our officer has verified the cost shall be borne by us.
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roda****************
05/Oct/2018
548 Product
[66041707] TRIO TPC-220 Personal Pie Maker 2 Pie Molds (Grey) + 1 Recipe Lock
jacy**************
05/Oct/2018
547 Shipping
Question
[64444323] ELBA EF-E1915(GR) 150L CHEST FREEZER i live in kepong ,has free shipping?
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Answer
hi, self collect free shipping
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trac*********************
02/Oct/2018
546 Product
Question
[64823537] MORGAN MEO-HC42RC 42L ELECTRIC OVEN w 7 FUNCTION SELECTOR This can do the baking cake and biscuit or not
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Answer
hi, yes ofcos it can
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kare*******************
29/Sep/2018
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