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Product Q&A

Product Q&A
No. Topic Q&A User/Date
11 Product
[55381650] Fotile Built-In Kitchen Oven KSG7003A Lock
shar*****************
09/Aug/2019
10 Product
Question
[55381709] Fotile Built-In Kitchen Steam Oven SCD26-C2S This SCD26-C2S or SCD26-C2 model? Specification show SCD26-C2 model. Water tank 1.2L only
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Answer
Hi, this is 2019 latest model SCD26-C2S. Water tank 1.3 liter.
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shar*****************
06/Aug/2019
9 Other Topics
Question
[55398427] Fotile Chimney Range Hood EMS9016 + Fotile Built-In 3 Burners Gas Stove Hob GAG86210 EPS Technology Hi, why the warranty regustration website, seller there No ur shop name-De Home Appliance? So, i cant register.
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Answer
Dear Miss Ooi Snow Ho,
Please use JF Home Appliances Sdn Bhd as Dealer registration detail. It was our master dealer. The online registration has been mention on Delivery Order. If you have further questions, feel free to contact us. Thank you.
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limg******************
05/Jun/2018
8 Product
Question
[55398427] Fotile Chimney Range Hood EMS9016 + Fotile Built-In 3 Burners Gas Stove Hob GAG86210 EPS Technology Sorry to inform that, I need to concentrate my order, and reorder again using coupon, is it OK?
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Answer
Sure, no problem. Thank you.
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snow********************
09/Apr/2018
7 Product
Question
[55398427] Fotile Chimney Range Hood EMS9016 + Fotile Built-In 3 Burners Gas Stove Hob GAG86210 EPS Technology Hi, snow here. The warranty card will u chop, fill in the info and submit for me?
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Answer
Hi Snow, now Fotile warranty are direct register online. You may register the e warranty front the link below.
http://warranty.fotile.com.my/WarrantyForm.aspx

Any service & cares support may direct from Fotile Malaysia.
http://fotile.com.my/serviceandcares.html

Thank You.
Answered Reportgo
snow********************
09/Apr/2018
6 Product
Question
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Answer
Dear Snow, your order will be arrange for delivery within these 2 days. Thank you.
Answered Reportgo
snow********************
08/Apr/2018
5 Product
Question
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Answer
Dear Snow, sorry. Existing Fotile only available warranty for Hood 3 years & Hob 1 year.
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snow********************
07/Apr/2018
4 Product
Question
[54983479] Fotile Built-In 2 Burners Gas Stove Hob GAS78201 With EPS Technology Can this be used with a propane tank instead of gas line?
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Answer
Propane tank is in fact our normal LPG tank. If natural gas line, the stove inlet will need modification. But is upon purchase, you may make arrangements with Fotile come over to your house to modify the stove inlet to natiral gas line. This modification cost is expected to be at arround RM200+/-
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stwo*****************
15/Mar/2018
3 Product
[55027580] Fotile Built-In Kitchen Oven KES6003A Lock
stra*******************
16/Dec/2017
2 Product
Question
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Answer
Dear Mr. CY Liew. Temporally we didn't provide installation.
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lcy-**************
10/Dec/2017
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